Transaction Technician

One-year temporary position

Build the future with us

Are you passionate about the insurance industry and interested in contributing to the purpose of a company that aims to give its clients confidence and peace of mind about their future? As a Transaction Technician, you will play a key role in the accurate and efficient processing of administrative operations related to individual insurance contracts.

Reporting to the Team Leader, this position represents an excellent opportunity to showcase your skills and fully leverage your potential within a caring and trusted organization. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation.

What you’ll accomplish with us

As a Transaction Technician, you’ll be at the core of our mission. Here are the main responsibilities:

• Applying clients’ premium cheques to their respective policies

• Processing changes to client files (e.g., beneficiary, payment method, etc.) in the Workflow system

• Managing bank returns

• Processing premium billing transactions

• Reinstating policies to bring them into force

• Performing daily tasks based on team needs

What could accelerate your success in this role

We’re looking for someone who:

• Is recognized for strong organizational and analytical skills

• Stands out for their ability to effectively prioritize

• Demonstrates a high level of rigor, strong attention to detail, and accuracy in task execution

• Is recognized for proficiency with computer tools and efficiency in processing administrative operations

• Has 2 to 3 years of relevant experience in the insurance industry; experience within an insurance administration department or a Managing General Agent (MGA), as well as knowledge of life insurance, are considered assets

• Has an advanced level of English proficiency, as the role involves processing administrative operations related to insurance contracts and collaborating regularly with colleagues and business partners across Canada

Why you’ll love working with us

• A work environment where learning and development merge with a collective pursuit of excellence.

• A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed.

• The opportunity to work in a hybrid environment, supported by flexibility and access to inspiring and innovative workspaces.

• Competitive benefits: Group insurance, competitive retirement plan, vacation plan, telemedicine, Employee and Family Assistance Program, discounts on iA products, and more!

Apply now and get ahead of your career, where your talent really belongs! 

Still unsure about applying?

At iA, we believe in potential and value diverse experiences. If this role inspires you, go ahead and apply – your place might be with us, and we want to get to know you!