HR Systems Technician
- Employer: iA Financial Group
- Office: 1080, Grande Allee West
- Location: Québec, Quebec
- Other Possible Location(s): Montreal, Quebec
- Job category: Human Resources Information Systems
- Job ID: JR10026298
- Job type: Permanent Job
- Apply before: 2026-05-12
Description
Job Title
HR Systems Technician
Build the future with us
Are you driven by human resources and the optimization of HR systems and eager to contribute to the purpose of a company that aims to help its clients feel confident and secure about their future? As an HR Systems Technician, you will play a key role in the rigorous, compliant, and traceable execution of recurring configuration activities in Workday, as well as in carrying out certain administrative tasks related to HR systems. In doing so, you will contribute to the smooth flow of requests, adherence to timelines, and contract follow-ups.
This position is a great opportunity to showcase your skills and fully realize your potential within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation.
What you’ll accomplish with us
As an HR Systems Technician, you’ll be at the core of our mission. Here are the main responsibilities:
Execute recurring basic configurations in Workday in accordance with established procedures (e.g., adding/updating schedules, launching training activities, executing standardized annual processes), including post‑execution validations and full action traceability. (30%)
Process Workday security and access add/remove requests in compliance with approved matrices and rules; document changes and escalate any exceptions, ambiguities, or deviations from established guidelines. (25%)
Manage the shared inbox follow‑up: review request completeness, categorize requests according to standards, and notify the appropriate resource upon receipt of a new request. (25%)
Contribute to compliance activities by performing basic data consistency checks, reporting anomalies, and documenting actions in tracking tools. (10%)
Perform certain administrative tasks related to HR systems, such as validating invoices, routing them to the appropriate stakeholders for processing, and supporting access certification activities. (5%)
Maintain operational documentation (procedures, checklists) and propose minor updates or improvements as needed. (5%)
What could accelerate your success in this role
We’re looking for someone who:
Is known for their attention to detail and rigor, as well as the ability to execute activities in accordance with established procedures, standards, and required controls.
Stands out for their organizational skills, effective priority management, and the ability to meet deadlines in a high‑volume, recurring request environment.
Demonstrates strong ability to document activities and ensure traceability (ticket notes, change logs), along with strong verbal and written communication skills.
Is recognized for their discretion and respect for confidentiality, as well as ease of use with Microsoft 365 tools (basic Excel, Teams, SharePoint) and the ability to quickly learn new technologies.
Has 2 to 3 years of relevant experience in an administrative and/or systems environment (HRIS, HR operations, data administration, request processing).
Holds a DEC or AEC in administration, human resources, information technology, or a related field (or an equivalent combination of education and experience).
Advanced proficiency in French and intermediate proficiency in English, as the role involves working daily with documentation and software in English.
Why you’ll love working with us
A work environment where learning and development merge with a collective pursuit of excellence.
A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed.
The opportunity to work in a hybrid environment, supported by flexibility and access to inspiring and innovative workspaces.
Competitive benefits: Flexible group insurance, competitive pension plan, stock purchase plan, vacation and wellness/personal development days, telemedicine, employee and family assistance program, ergonomic furniture program, performance bonus, discounts on iA products, and much more!
Apply now and get ahead of your career, where your talent really belongs!
Still unsure about applying?
At iA, we believe in potential and value diverse experiences. If this role inspires you, go ahead and apply – your place might be with us, and we want to get to know you!
Get ahead of your career, where your talent belongs
See why so many people choose iA!
Company Overview
iA Financial Group is the strength of a company with a human side, with its over 10,000 employees. Together, we have earned the trust of our more than five million clients and 50,000 advisors who have chosen us for their insurance, savings, and wealth management.
With over $235 billion in assets, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 130 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.
At iA, we’re invested in you.
Our commitment to Diversity and Inclusion
At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.
Please note that if you need help or assistance to make the recruitment process more accessible for you, write to us. Someone from our team will be happy to assist you.