Senior Underwriting Consultant

Senior Underwriting Consultant

Build the future with us

Are you driven by helping individuals and organizations feel confident and secure about their future, and eager to contribute to the purpose of a company committed to underwriting excellence and client trust? As an Senior Underwriting Consultant, you will play a key role in strengthening underwriting quality, operational efficiency, and alignment across teams by acting as a strategic partner to underwriters, managers, and leadership.

In this role, you will provide expert coaching, hands‑on support, and guidance on complex cases to ensure consistent, high‑quality underwriting decisions. Central to supporting priorities related to holistic underwriting, service performance, process improvement, and change adoption, you will help foster a culture of continuous learning and collaboration. This position is a great opportunity to showcase your skills and fully realize your potential within a caring and trustworthy company where people and their development are at the heart of our priorities, encouraging collaboration, innovation, stronger decision quality, reduced operational bottlenecks, increased confidence and autonomy among underwriters, and better alignment between strategy, operations, and client experience.

What you’ll accomplish with us

As a Senior Underwriting Consultant, you’ll be at the core of our mission. Here are the main responsibilities:

• Serve as a strategic advisor and coach to underwriters across all experience levels, strengthening expertise, judgment, and professional autonomy
• Provide expert guidance on complex, high‑risk, and grey‑area cases, including medical, financial, and holistic risk assessment
• Lead knowledge transfer through structured training, guideline interpretation, and support of underwriting initiatives and standards
• Contribute to underwriting quality and consistency through participation in complex case reviews, co‑signatures, escalations, and audit activities
• Oversee workload distribution and case flow to proactively identify risks, service impacts, and operational inefficiencies
• Partner with underwriting leadership to address performance challenges, manage capacity pressures, and support service objectives
• Drive continuous improvement by identifying process simplification opportunities, reducing rework, and providing insight on procedural or system gaps
• Act as a connector across underwriting, management, and partners by supporting change initiatives, ensuring alignment, and sharing best practices to strengthen organizational capability

What could accelerate your success in this role

We’re looking for someone who:

• Is known for their strong underwriting expertise and solid judgment in medical, financial, and holistic risk assessment
• Stands out for their ability to coach, mentor, and influence underwriters effectively without direct authority
• Demonstrates strong capability in handling complex files, escalations, and sensitive underwriting decisions with confidence
• Is recognized for their clear, pragmatic communication style and their ability to balance hands‑on support with a strategic, continuous‑improvement mindset
• Has at least 7 years of experience in underwriting and risk assessment within a regulated insurance environment
• Advanced level of English and French proficiency, as the role involves providing coaching and guidance, handling complex underwriting cases and escalations, participating in operational and change initiatives, and collaborating with underwriters, leaders, and partners across Canada on a regular basis in both languages.

Why you’ll love working with us

• A work environment where learning and development merge with a collective pursuit of excellence.
• A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed.
• The opportunity to work in a hybrid environment, supported by flexibility and access to inspiring and innovative workspaces.
• Competitive benefits: Flexible group insurance, competitive pension plan, stock purchase plan, vacation and wellness/personal development days, telemedicine, employee and family assistance program, ergonomic furniture program, performance bonus, discounts on iA products, and much more!

Apply now and get ahead of your career, where your talent really belongs! 

Still unsure about applying?

At iA, we believe in potential and value diverse experiences. If this role inspires you, go ahead and apply – your place might be with us, and we want to get to know you!

The typical hiring range for this position is between $80 276 and $115 371 CAD per year; the base salary offered may vary depending on knowledge, skills, years of experience, and internal equity related to the role. At iA, we are committed to offering a fair, equitable, and market-based compensation structure. Our market data is updated annually to reflect the most current market conditions.