Unclaimed property

If you believe that you or someone upon whose behalf you are acting has unclaimed property with iA Financial Group, you can submit a search request to the iA Financial Group Unclaimed Property Coordinator.

To do so, please complete and submit the Unclaimed property search request form, any supporting documents and a copy of an identification card with photo to the following address

iA Financial Group
Customer Service

1080 Grande-Allée West
PO Box 1907, Station Terminus
Quebec City, Quebec  G1K 7M3

If the property owner is a minor and you are the parent or guardian, please also include his or her birth certificate. If you are acting in a representative capacity for the property owner, please also submit a copy of the document which provides you with the authority to make the request (i.e. Power or Attorney, proxy or authorization) and a copy of a piece of the owner’s personal identification.

Please anticipate four to six weeks for a request to be processed and a claimant notified of the result. This period extends from the moment that iA Financial Group has received all documentation required for the search.

If you have any questions, please do not hesitate to contact us:

Telephone: 1-800-463-6236
Email: customers@ia.ca

Notice to former mutual members of Industrial-Alliance Life Insurance Company

iA Financial Group is currently searching for former mutual members of Industrial Alliance who became shareholders of the company at the time of its demutualization and who have not yet claimed certain dividends generated by their company shares.

If you were an Industrial Alliance policyholder on April 30, 1999, you may be one of these people.

If this applies to you, iA Financial Group invites you to check your shareholder file to make sure it is up-to-date so that you can receive dividends when declared and help you recover unclaimed dividends.

To do so, we invite you to contact Computershare Inc. Investor Services (“Computershare”), the specialized company iA Financial Group has mandated to keep its shareholder registry, as soon as possible at:

Telephone : 1-877-684-5000

Questions and answers – Demutualization