Plan your trip
Before you leave
- Review your travel insurance coverage to better understand what is and isn't covered.
- Take your group benefit card with you when you travel. It will be useful. You can also use the iA Mobile app to see it directly on your smart phone.
- If you have an illness or pre-existing medical condition, you must ensure that your medical condition is deemed stable before leaving. To determine whether or not your medical condition is stable, contact Travel Assistance at 1-800-203-9024.
During your stay
If a medical emergency occurs outside of your province of residence, please contact Travel Assistance before seeing a health professional:
If you call from a country that does not offer collect calls, you may claim your expenses for reimbursement upon your return.
When you return
If you would like to submit an emergency medical services claim for reimbursement, please complete and submit the required claim form for your province of residence. To find it, go to the Travel insurance section.
Consult
For more details
- Refer to your group insurance booklet in My Client Space or in the iA Mobile app.
- Refer to the Travel insurance section to find the Travel Assistance brochure and other useful information.
Consult