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Distribution Centre Administrator

  • Employer: PPI Management Inc.
  • Office: 1200-2235 Sheppard Avenue E
  • City: Toronto
  • Province: Ontario
  • Job category: Not Evaluated (Job Family)
  • Job ID: JR10008226
  • Job type: Permanent Job Full time
  • Apply before: 2021-05-14

Company Overview

iA Financial Group is the fourth largest life and health insurance company in Canada and offers a wide range of products for all stages of life and to meet the needs of clients across its vast sales network. Founded in 1892, iA Financial Group’s stability and solidity make it an employer of choice that invests in its employees and their development over the long term.

With operations across Canada and in the United States, iA Financial Group and its over 5,000 employees work hard every day to offer the best service to over four million clients.


PPI company overview:

Shaping Dreams Into Legacies

PPI elevates independent financial advisors to the next level.

Supporting advisors with market leading expertise and technology, we empower them to build the best solutions for their clients through proprietary tools, a comprehensive product suite, unparalleled life insurer relationships and competitive compensation.  A tireless supporter and advocate for Canada’s insurance advisors, PPI offers national resources through a network of local offices from coast to coast.

Unparalleled resources. At your command.

Our business culture is guided by our core values, grounded in a powerful belief in the enhanced value of life insurance. We are also strong advocates for the essential value of insurance advisors to further the goals of their clients. For PPI, this means doing everything in our power to open new markets for advisors and enable their practices to prosper and thrive.

For more information about PPI visit:

To maintain PPI’s exacting level of service, we are looking for a Distribution Centre Administrator to join our Toronto team. 

Distribution Centre Administrator

The primary focus of the Distribution Centre Administrator is to receive, sort and distribute incoming mail and prepare outgoing mail for all internal and external contacts.  The Distribution Centre Administrator also provides Reception relief and responsibilities and other administrative duties as required. 

Incumbents must maintain a high level of accuracy and attention to detail, and be able to communicate clearly and professionally with all levels of employees and must be able to prioritize work appropriately.

Key Responsibilities:

  • Sort and distribute mail as it pertains to all advisors, staff and departments.

  • Sort and prepare all outgoing mail daily.

  • Process the collection and delivery of courier packages.

  • Assume ownership of assigned responsibilities, including recognizing any urgencies and assisting in the resolution of problems.

  • Resolve issues with delivery and/or distribution of mail.

  • Maintain and update distribution lists as per internal policies and procedures, if required.

  • Weigh mail to determine exact postage costs using the postage meter.

  • Readdress undeliverable mail due to incomplete address information or other reasons.

  • Create and/or upload documents into the WealthServ system as needed.

  • Ensure all time-sensitive notices are securely emailed/communicated to advisors in a timely fashion.

  • Provide reception relief as requested and required.

  • Answer telephone calls in an efficient and professional manner, directing and redirecting calls or taking messages as appropriate.

  • Additional responsibilities, duties and special projects as identified.


  • A minimum of 2 years' experience in a clerical, administrative or similar role

  • Superior organizational and time management skills with demonstrated ability to effectively manage multiple tasks and responsibilities

  • Proven accuracy, attention to detail and data entry skills

  • Excellent written and verbal communication skills

  • Strong interpersonal skills with a demonstrated ability to develop and maintain relationships and work within a team environment

  • Ability to represent self, office and organization in a professional, positive manner at all times

  • Ability to handle sensitive and confidential information in a professional manner

  • Knowledge of WealthServ and Microsoft Office programs; Outlook, Word, Excel and PowerPoint in particular

  • Knowledge of commonly used office equipment and telephone/voice mail systems

We thank all applicants for applying, however, only those selected for an interview will be contacted.  Your resume may be used for other vacancies.

Working at iA Financial Group

We consider our employees to be our most important investment and we have a lot to offer them. Find out more about iA.

Our Commitment

iA Financial Group is committed to having an equal access employment program and welcomes applications from women, visible minorities, Aboriginal peoples and disabled persons. Any use of the masculine form is to simplify the text and includes the feminine form.

Also, we are committed to fostering a workplace that promotes diversity and inclusion. We can provide accommodation in our recruitment and selection processes to applicants with disabilities where required. Please contact your Recruiter, or send an email to