IT Observability Analyst Intern

Build the Future with Us

Are you driven by observability and technological innovation and eager to contribute to the purpose of a company that aims to help its clients feel confident and secure about their future? As an IT Observability Analyst Intern, you will play a key role in the deployment and optimization of observability platforms at iA Financial Group, including Dynatrace, to support system performance and reliability.

This position is a great opportunity to showcase your skills and fully realize your potential within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation.

What you’ll accomplish with us

As an IT Observability Analyst Intern, you will be at the core of our mission. Your main responsibilities will include:

• Analyze and document observability needs for partners/users and provide support throughout the delivery process;

• Perform in-depth analyses and review data to identify trends, gaps, and root causes, while proposing solutions to improve processes;

• Collaborate actively with teams to deliver high-quality outputs, participate in team activities (ceremonies, Definition of Done, etc.), and ensure service excellence;

• Automate the deployment and instrumentation of observability solutions using tools such as Dynatrace, Terraform, and Kubernetes;

• Contribute to resolving operational issues and optimizing observability platforms within a Lean/Agile context.

What could accelerate your success in this role

We are looking for someone who:

• Is currently enrolled in a college or bachelor’s degree program in Computer Science or a related field and must complete a credited internship in Summer 2026;

• Demonstrates rigor, analytical thinking, curiosity, and autonomy in learning;

• Stands out for their ability to collaborate and communicate effectively;

• Is recognized for their synthesis skills and ability to simplify technical concepts;

• Has knowledge of observability tools such as Dynatrace, Terraform, and Kubernetes (an asset);

• Understands Lean/Agile principles and can apply them in a team setting (an asset).

Why you’ll love working with us

• A work environment where learning and development merge with a collective pursuit of excellence;

• A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed;

• The possibility of working in a hybrid environment supported by flexibility and access to inspiring and innovative workspaces;

• Competitive benefits: Flexible group insurance, a competitive pension plan, stock purchase program, vacation and wellness/personal development days, telemedicine, employee and family assistance program, ergonomic furniture program, performance bonus, discounts on iA products, and much more!

Apply now and get ahead of your career, where your talent really belongs!

Still unsure about applying?
At iA, we believe in potential and value diverse experiences. If this role inspires you, go ahead and apply – your place might be with us, and we want to get to know you!