Health and Dental Claims Analyst

Domain: Health and dental insurance, Group insurance
Mode: Hybrid (Quebec, Montreal, Toronto)
Type : Permanent, full-time

Language: English and French 
Start date : March 24, 2025
 

Are you looking for a job that combines administrative tasks, file analysis, and customer service? Do you want to face personal challenges in a positive environment while working collaboratively with your colleagues? This position is for you!
We are looking for a Health and Dental Claims Analyst for our collective insurance team:

• Analyze and process medical and dental expense reimbursement requests, ensuring accuracy and compliance with contractual conditions.
• Collect the necessary information for processing a request, and make the decision to accept or reject according to the terms of the contract.
• Verify and validate submitted documents, confirm the identity of the providers, and implement necessary controls.
• Demonstrate expertise in autonomously processing various types of requests and maintain high standards of productivity and quality.
• Communicate with members and providers to obtain missing information, respecting set deadlines.
• Identify areas for process improvement and proactively contribute to them.
   

Why choose iA Financial Group? We offer you:

• Comprehensive benefits package;
• Comprehensive training provided;
• Flexible working hours.
   

Profile :

• College degree (training in the pharmaceutical, medical, or dental field is a major asset);
• Experience in health and dental claims payment (major asset);
• Advanced level of knowledge of the English language as the person will be required to handle English-speaking cases, speak via videoconference, exchange emails with English-speaking colleagues, and carry out tasks in a pan-Canadian team on a daily basis;
• Analytical mind and good judgment;
• Excellent customer service skills;
• Enjoy routine work;
• Ability to work under pressure;
• Comfort with changing computer systems.
• Availability to work over time.