Cash Management Team Lead

The Cash Management Team Lead will report to the AVP of Credit and Cash Management.

Your Day to Day

• Escalation Management: Serving as the primary point of contact for escalations from internal partners and external entities for banking transactions and investigations.
• Third-Party Transaction Oversight: Reviewing and approving third-party transactions, conducting investigations, and ensuring compliance with Anti-Money Laundering (AML) regulations.
• AML Compliance: Enforcing adherence to AML rules within the team and ensuring comprehensive understanding across all members.
• External Partner Liaison: Acting as the primary interface for external partners such as banks, SOGICA, and NBIN, fostering strong relationships and effective communication.
• Team Development: Driving continuous improvement within the team through training initiatives and providing necessary tools for enhanced performance.
• Procedure Management: Creating and updating procedures to mitigate risks to the firm and maintain exceptional customer service standards.
• Schedule Management: Orchestrating team schedules to facilitate rotation and ongoing skill development across all areas of the department.
• Risk Mitigation: Analyzing outgoing wires for potential errors and ensuring adherence to SLAs to minimize risks to the firm.
• Account Reconciliation: Conducting daily reconciliation of control accounts to enhance account security and reduce vulnerabilities.
• Process Improvement: Taking the lead in learning and testing new processes and applications, with a focus on simplification and clarity for seamless integration into team tasks.
• Communication: Facilitating regular communication within the team through monthly DMS meetings and serving as a backup for all department processes.
• Language Support: Addressing French inquiries and providing assistance to French-speaking branches.
• Representational Duties: Representing the team in monthly Operations calls and providing training and guidance to Advisors on Cash Management Department protocols.

What You Have

• University degree, Canadian Securities Course (CSC); Conduct and Practices Handbook Course (CPH); Derivatives Fundamental Course (DFC); Options Licensing Course (OLC); Option Supervisor Course; are preferred.
• Experience within the financial brokerage industry especially in a CIRO regulatory environment
• Strong use of Microsoft Office programs, especially excel
• Strong verbal and written communication and presentation skills
• Strong analytical and problem-solving skills
• Ability to operate in a fast-paced environment including the ability to prioritize
• Bilingualism is an asset