Transaction Technician, Team Elite & Advanced Cases

Business Unit: Transactional Processes, Individual Savings and Retirement/ Quebec/ Montreal/ Toronto/ Vancouver/ Permanent/ Full time/ Start date: as soon as possible

Are you known for your meticulous mind and analytical skills? Would you like to have an administrative position where your professional skills will be put to good use in a high-performance environment?

Look no further, we've got the job for you!

We are looking for a Transaction Technician to join the Elite and Advanced Cases team in the Individual Savings and Retirement administration’s team.

This role will allow you to:

• Bring your expertise to administrative tasks while processing various requests for complex transactions of individual contracts in compliance with the policies and procedures in effect;

• Use your meticulous mind by codifying information in computer systems (issues, deposits, changes, surrenders, etc.), while ensuring compliance of documentation related to the transactions;

• Leverage your expertise and precision in processing transactions for exclusive services;

• Process complex and varied requests in large numbers and within established timelines in an individual savings and retirement environment where products evolve rapidly, and tax laws are frequently updated;

• Participate in the continuous improvement of the processes and procedures in place;

• Improve your knowledge of the various processes (continuous learning).

You are the person we are looking for if:

• You have achieved medium or high complexity knowledge of one or more processes in the individual savings and retirement administration;

• You have met the transaction quality requirements related to your current role;

• You are comfortable with different computer systems;

• You demonstrate judgment, autonomy and attention to detail as well as excellent priority management skills;

• You are a fast learner and have a good ability to work under pressure;

• You work very well alone or in a team;

Are you interested in this offer and would like to be part of a dynamic pan-Canadian team? Don't wait any longer and apply now!