Group Contract Specialist

Sector: iA Special Markets; Working Environment: Hybrid Model, Must work in the office at least twice a month Location: Vancouver; Status: Permanent; Start Date: As soon as possible; Language: Bilingual English and French both written and spoken would be required

Do you consider yourself to be detail organized and analytical? Want to join a company that supports continued learning and development? The Special Markets Division is looking for a Group Contract Specialist to join their close-knit team.

In this role you will be responsible for the following:

1. Contract Development/Administration (50%):

• Be responsible for all new contract templates and Insurance Benefit Summaries (IBS). You will develop and maintain new group policy Contract templates for all HQ-administered business, incorporating product specific features and administration arrangements. 

• Develop and maintain templates for Insurance Benefits Summaries (IBS) and Insurance Booklets for distribution to insured employees and assist in the modification of these templates for policy-specific circumstances.

• Create and maintain Third Party Administration (TPA) agreement templates, incorporating TPA-specific and policy-specific variations

2. Marketing Support (15%)

• Review and provide technical, creative and practical input to Marketing materials such as brochures, applications, rate sheets, websites and special Direct-Marketing specific material.

• Liaise with Marketing, Customer Service and Claims staff in the development of new products and new marketing initiatives

3. Leadership and Product Expertise (35%):

• Providing general mentorship to the team consisting of Group Contract Analysts and Senior Group Contract Analysts

• In complex cases, assist with any inquiries regarding any discrepancy between the contract, benefit set up and adjudication of claims.

• Provide information and training to team members as well as other department staff about contractual provisions of new products and revisions to existing product and provide general guidance as necessary.

What We are Looking for:

• University degree PLUS four to five years of Group Insurance work experience

• In the absence of a university degree, six to seven years of Group Insurance work experience; or relevant work experience in contractual legal or notary fields of work.

• Bilingual English and French both written and spoken would be required

• Acquired or working towards FLMI designation from LOMA

• Strong Communication Skills by phone/written correspondence/email

• Strong Organizational Skills

• Analytical skills and attention to quality

• Team player ability to work and communicate with various departments

• Proven ability to handle multiple tasks, meet deadlines and work independently with minimal supervision

• Thorough knowledge of all aspects of Solutions administration procedures, products and contractual requirements

• Thorough knowledge of group insurance terminology, benefits, and contract provisions

• Knowledge of industry guidelines and legal requirements and restrictions concerning group insurance benefits

• Sound current technical computer knowledge and strong familiarity MS-Windows based applications, including Word, Excel, Outlook, Adobe Acrobat; as well as remote work applications.

What iA Offers:

• We value and encourage our employees to have a good work life balance and so on top of vacation we offer Personal Leave Days as well as a Wellness Days Program

• You know how you best work and our Hybrid Working model allows you to determine what work environment would be most optimal, whether it means working from home or from one of our many offices

• To encourage an active and healthy lifestyle, we have a generous Wellness Plan that covers physical activity and wellness expenses.

• A Medical and Dental plan for our employees and their dependents as well as a Health Spending Account to cover costs not covered by our plan

• A Defined Benefit Pension plan to take care of you in retirement.

• A home office equipment program to ensure that you have the best working environment.

• Participation in our Share Purchase Plan

• Your development and continuous improvement are important to us! We offer an Education Assistance Program to ensure you have the tools and knowledge to grow your career here at iA.

Compensation:

The typical hiring range for this position is from $65,000 to $75,000 per annum; the base pay offered is based on location and may vary depending on skills, job-related knowledge, experience, and internal equity. All permanent employees of iA are also entitled to an annual bonus.

If you have any further questions regarding this great opportunity please feel free to reach out on Linkedin to Nicole Lum, Talent Acquisition Consultant: https://www.linkedin.com/in/nicole-marie-lum-b-comm-cphr-398b7513/