Internal Communications Advisor, IT Specialist
- Employer: iA Financial Group
- Office: 2200 McGill College Avenue
- Location: Montreal, Quebec
- Other Possible Location(s): Québec, Quebec
- Job category: Marketing and Communication
- Job ID: JR10020446
- Job type: Permanent Job
- Apply before: 2024-09-04
Description
Are you passionate about communications and information technology (IT)? Here's an opportunity to combine these two passions every day and to leverage your talents within a large organization and in a role that has two main facets.
Firstly, you'll play a proactive advisory role to a specific internal client which will be your main partner: the Information Technology sector. On a day-to-day basis, you will draft and produce communication tools to support various IT needs, such as deploying new IT tools, preventing security threats, managing software, updating systems, etc. Alongside your colleagues, you will contribute to the mission of facilitating the understanding and adoption of optimal technological behaviours.
Secondly, you will play a key role in disseminating content within the organization by helping to manage and update our Intranet, including editing and administering our content management systems (CMS). You will also publish newsletters for employees and managers on a regular basis.
More specifically, you will:
- Provide reliable and proactive advisory services, with the broadest possible perspective, primarily to the internal clients assigned to you, but also for other projects, depending on the advisory team's capacity
- Work closely with the managers of your internal clientele to assess their communication needs and propose a suitable combination of advice and support
- Identify and analyze internal target audiences and determine the best communication strategies for informing, mobilizing and engaging with them
- Anticipate the internal communication needs of internal clients under your responsibility by identifying opportunities and challenges
- Develop, suggest and implement communication plans and tools adapted to the needs of corporate functions and business segments, while considering how they align with the organization's priorities
- Create and deliver communication tools and activities that help convey relevant messages to different internal groups (with, as required, the assistance of different internal and external resources whose work you will coordinate/supervise)
- Write content, adapting messages and tone to suit the specific medium and communication channel
- Maintain efficient and proactive liaison with other partners who serve assigned clients (PATC, change management advisors, etc.)
- Contribute to the Senior Advisor’s projects and campaigns
- Help strategize and develop various internal events
- Update Intranet pages, ensuring the quality and consistency of published content, in collaboration with stakeholders
- Ensure the efficient delivery of internal newsletters, including coordination with the various contributors, editing and formatting in HubSpot, managing mailing lists and contributing to performance tracking
Also, as a member of the Internal Communications team, you will have the opportunity to help build and advance iA's internal communications practice and you will be expected to:
- Work closely with other team members to harmonize and optimize the impact of stakeholder strategies and counter information overload Ensure the consistency of internal, cross-functional communications and make sure they align with organizational priorities
- Work closely with the practice leader to develop communication models, processes and tools that advance the aim of creating a culture of communication throughout the organization
- Collaborate, as needed, on developing and implementing activities or tools for members of the community of practice
- Promote and help maintain and protect the company's brand image and quality standards
- Track and analyze the performance of various communication activities carried out under your leadership and suggest appropriate improvements
- Monitor trends and innovations in organizational communications
Desired profile
- Bachelor's degree in communications or another relevant field
- At least 4 to 5 years of experience in an advisory role in the communications field
- Excellent ability to analyze, synthesize and explain complex matters in plain language
- Strong writing skills
- Proficiency in the communications tools SharePoint and Microsoft 365
- Experience in web publishing and CMS management
- Experience in preparing newsletters (knowledge of HubSpot is an asset)
- Ability to work independently, manage multiple tasks simultaneously and meet deadlines
- Great attention to detail
- Political acumen, good judgment and the ability to reconcile the interests and contributions of different stakeholders
- Curiosity, empathy and strong team spirit
Invest in your talent by joining our team
See why so many people choose iA!
Company Overview
iA Financial Group is the strength of a company with a human side, with its over 10,000 employees. Together, we have earned the trust of our more than five million clients and 50,000 advisors who have chosen us for their insurance, savings, and wealth management.
With over $235 billion in assets, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 130 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.
At iA, we’re invested in you.
Our commitment to Diversity and Inclusion
At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.
Please note that if you need help or assistance to make the recruitment process more accessible for you, write to us. Someone from our team will be happy to assist you.