PPI company overview:

PPI (an independent subsidiary of iA Financial) is an Insurance Marketing Organization that sits between independent advisors and insurance companies. From coast-to-coast, we provide value-added services and support such as digital tools, education, marketing, and processing, to help Advisors elevate and grow their business with a socially responsible mindset.

At PPI, each day you have the opportunity to make a meaningful difference when you support our independent insurance advisors in providing financial security and peace of mind to their clients: Canadian families and businesses.

When you join PPI you will be part of a diverse, inclusive and equitable place to work that values different perspectives. You will benefit from a culture that is people-focused, inclusive and collaborative with opportunities to learn and develop your skills, develop your career and make a meaningful impact.

Our people drive our progress through innovative ideas and a commitment to excellence. We work hard and always ensure we have fun along the way.

PPI is pleased to provide employees with the flexibility of a hybrid work environment.  This role is eligible for working from home up to 3 days per week. 

For more information about PPI visit: www.ppi.ca

Director, Compliance

The Director, Compliance is a critical, forward-looking leadership role that requires strong collaboration across business areas of PPI responsible for overseeing the conduct and business practices of employees and insurance Advisors, directly and indirectly contracted with PPI, for both life and wealth business. This role is accountable to ensure effective compliance with the regulatory requirements of the insurance industry, insurance carriers and internal policies of PPI while maintaining a strong understanding of the business needs of the organization. The Director will provide technical expertise in ensuring compliance with market conduct policies and practices as well as ensuring the initial and on-going suitability of insurance Advisors with respect to contracting and licensing.

Key Responsibilities:

• Create, maintain, promote and regularly conduct business practice review of procedures and policies which define and conform to the ethical and regulatory compliance requirements of the insurance industry and relevant industry organizations.

• Ensure that corporate actions conform with legal and regulatory requirements through participation in the review of sales and marketing communications prior to circulation. 

• Proactively develop education material to aid employees and contracted Advisors in the awareness and understanding of legal and regulatory requirements, policies and procedures.  Leverage the use of mandatory education programs, compliance questionnaires, knowledge testing, intranet availability of the policies and procedures, etc.

• Identify areas of vulnerability relative to prevailing regulations and develop review mechanisms to guard against these key risks.

• Investigate complaints and alleged violations.  Identify internal consequences, provide recommended course of action and implement corrective measures to address the violation and to prevent future occurrences of the violation.  Maintain appropriate reporting systems for all violations. 

• Respond to legal enquiries from governing boards or other regulatory authorities.

• Build on a strategic and comprehensive privacy program that defines, develops, maintains and implements policies and processes that enable consistent, effective privacy practices that minimizes risk and ensures the confidentiality of all forms of personal information. Ensure privacy forms, policies, standards, and procedures are up to date.

• Participate in industry compliance committees e.g., CAILBA, APEXA.

• Provide guidance to various departments as requested or required.

• Review compliance standards and processes of third-party service providers.

• Participate in projects pertaining to risk management, compliance and privacy standards as requested.

• Participate in the preparation of regulatory filings and maintenance of individual/firm registration.

• Manage litigation files.

• Work with Talent and Culture to create awareness programs for employees, and sales and marketing for similar programs for contracted Advisors.  Consult with Talent and Culture prior to the determination of any consequence for employee behaviour which is determined to be in violation of the compliance standards.

• Maintain technical expertise in regulatory operations and requirements, acting as a source of regulator knowledge and insight.

• Travel to various office locations as required.

Leadership:

• Coach, mentor and provide ongoing development to direct reports through needs assessments, on-the-job feedback and training that creates a culture focused on Advisor education, compliance best practices and service excellence.

• Foster and promote an environment of teamwork to ensure collaboration across all areas of the organization.

• Develop strong trust-based relationships with our product providers and leverage, where appropriate, their education programs, compliance questionnaires, policies and procedures, etc.

• Lead and engage employees in actions that encourage, reflect and align with PPI’s ESG (Environmental, Social and Governance) commitments to our Advisors, their clients and our employees.

Education, Experience and Skills:

• University degree in law or accounting required

• Minimum of ten years combined experience in the insurance industry and within a regulatory compliance role required

• Expert knowledge of regulatory requirements in all provinces required

• Strong knowledge of provincial laws and regulations governing insurance

• Excellent knowledge of applicable federal legislation such as PIPEDA and Anti-Money Laundering/Anti-Terrorist Financing

• Excellent aptitude for legal research

• Superior negotiating, mediation, and influencing skills required

• Strong attention to detail

• Exemplary organizational and time management skills with proven ability to organize self and others while handling high volumes of work and tight deadlines

• Effective problem solving capabilities

• Ability to handle sensitive and confidential information in a professional manner

• Ability to work both independently and collaboratively with proven coaching skills and the ability to foster teamwork and develop and maintain relationships

• Excellent English and French language skills, both oral and written due to frequent interactions with English and French-speaking colleagues, internal partners and clients across Canada

We thank all applicants for applying, however, only those selected for an interview will be contacted.  Your resume may be used for other vacancies.