Our current job postings

Manager, IT Solutions Delivery

  • Employer: iA Financial Group
  • Office: 1080, Grande Allee West
  • Location: Québec, Quebec
  • Other Possible Location(s): Vancouver, British Columbia; Toronto, Ontario; Montreal, Quebec
  • Job category: IT Service Delivery and Relationship Management
  • Job ID: JR10020636
  • Job type: Permanent Job
  • Apply before: 2024-08-09


Are you passionate about finding solutions to complex problems? Would you consider yourself as a good leader who loves coaching and developing your team? We are currently looking for a Manager, IT Solutions Delivery to join and lead our close-knit team.

You will play a key role in supporting our iA Auto- Dealer Services sector as they undergo a major digital transformation by delivering new solutions as well as providing IT advisory services in order to help them meet their strategic vision. If you are someone who thrives in a fast paced environment and who is an excellent communicator we would love to connect!

 We are open to candidates who are based across Canada (Please note that this role would require working during Eastern- Standard times)

What can you expect in this role:

  • You will be accountable for the delivery of strategic Solutions and services.to four business units of Dealer Services units (iA Auto Finance, Lubrico and Dealer Services)
  • Anticipating issues, developing and implementing innovative solutions in line with iA objectives.
  • Responsible for setting the mission, vision and strategic plan for the sector and ensure that all projects would have all the necessary resources to be successfully executed.
  • Provide your Business Partners with overall planning, as well as monitoring and strategizing the direction of the proposed solutions and services and develop new strategies to improve the product or process
  • Coach and develop technical team members to foster an environment of high engagement and high performance.  You would manage these employees and contractors as well as their workload and priorities.
  • Participate and recommend implementation of innovative solutions utilizing AI
  • Recommend and implement process improvements to ensure efficient project delivery

What we are looking for:

  • Have a minimum of 8 years experience, combining experience in management and IT
  • Expertise and knowledge of tools and methods required to deliver IT solutions (Software development cycle, DevOps, Agile SAFe, and Lean Methodologies etc)
  • Experience leading, developing, and coaching a team
  • Strong communication skills with the ability to present and explain complex technical concepts to a non-technical audience. We are looking for an Influencer who is comfortable with getting buy-in from various stakeholders
  • Someone who is passionate about building and maintaining good relationships  
  • Advanced French (Spoken and written)
  • Advanced level of English as the person will be in charge of managing a unilingual English-speaking team based in Toronto and Vancouver, on a daily basis. Duties include project follow-up as well as people management responsibilities. The position manager is also a unilingual English speaker based in Vancouver.

 What is not Required but would be an Asset:

  • Experience within the Automotive or financial Services industry
  • Experience with Cloud and CI/CD
  • Knowledge of the relevant field of expertise will be considered an asset (e.g., Security, Enterprise Architecture, Business Intelligence, Integration, etc)

 What We Can Offer You:

  • Comprehensive health and dental plan including a health spending account and wellness account
  • Defined Benefit Pension Plan
  • An annual bonus
  • Generous vacation entitlement including personal leave days
  • Support for learning and development and career growth

At iA, we invest,
in you.

Our employees are our best investment and we have much to offer them.

Company Overview


iA Financial Group is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 50,000 advisors who have chosen us for their insurance, savings, and wealth management.

With over $200 billion in assets and half a billion invested in technological innovation, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.

At iA, we’re invested in you.

Our commitment to Diversity and Inclusion

At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.

Please note that if you need help or assistance to make the recruitment process more accessible for you, please contact us here. Someone from our team will be happy to assist you.