Our current job postings

Manager, Regional Office Admin Operations

  • Employer: iA Financial Group
  • Office: 988 Broadway West
  • Location: Vancouver, British Columbia
  • Job category: Business Administration, Finance and Accounting
  • Job ID: JR10020756
  • Job type: Permanent Job
  • Apply before: 2024-09-30

Description

Reporting to the National Director, Sales, Partnerships and Regional Operations, the Manager, Regional Office Admin Operations, is responsible for the management of three regional office teams across Canada. These teams are responsible for the administration and day-to-day operations of policies managed out of our regional offices. Tasks include but are not limited to: mail and imaging, renewals, issuing policies, policy changes, premium calculations and premium processing, customer service, and works in close collaboration with our Account Executives, Regional Office Underwriting, and HQ teams.

Your Day to Day

  • Supervising, training, supporting and coordinating the daily workflow of staff across the three regional office teams.
  • Develop and standardize processes to maximize efficiency and ensure that the teams provide a consistently high level of service.
  • Working in close collaboration with the Regional Office Underwriting and HQ teams to support the Special Markets Account Executives across Canada throughout the sales and implementation process, as well as ongoing maintenance of existing policies.
  • Ensure that high quality and timely administration service levels are provided to all regional office clients.
  • Conduct regular meetings with staff to review workload and task specific issues, and provide guidance as required to address problems.
  • Conduct staff performance appraisals and set objectives to develop staff and provide training as required.
  • Provide ongoing coaching and development opportunities and work with staff to achieve professional goals and objectives.

What You Have

  • 5+years in the insurance industry
  • A minimum of 3-4 years of Supervisory experience
  • Business degree or combined equivalent experience
  • LOMA, CEBS or equivalent preferred•
  • Ability to travel within Canada
Apply now

At iA, we invest,
in you.

Our employees are our best investment and we have much to offer them.

Company Overview

About

iA Financial Group is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 50,000 advisors who have chosen us for their insurance, savings, and wealth management.

With over $200 billion in assets and half a billion invested in technological innovation, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.

At iA, we’re invested in you.

Our commitment to Diversity and Inclusion

At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.

Please note that if you need help or assistance to make the recruitment process more accessible for you, please contact us here. Someone from our team will be happy to assist you.