Senior Business Content Development Specialist (English and French)

As a Business Content Development Advisor  (English and French required) at iA Private Wealth (iAPW), you will play an integral role in developing key advisor-facing communications and creating business content focusing on trends and topics that are important to advisors and their clients. The successful candidate will be a seasoned content development and communications professional, bringing with them a combination of education, experience, and industry knowledge.

Key Accountabilities:

• Develop written and visual materials on topics that are important to advisors and their clients like comprehensive financial advice, estates, digital, client and advisor trends and best practice and maintain a content library ensuring the brand standards are met.

• Writes new and assesses and revises existing content that aligns with the overall goals and strategic initiatives.

• Gather feedback from the management team and advisors and monitor content on an ongoing basis to ensure effectiveness. Update as required to ensure relevance and accuracy.

• Conduct research and keep up to date with industry publications on trends in the Canadian wealth management space.

• Build and review communications geared towards advisor teams for various projects ensuring all communications are submitted in a timely manner and meets high quality standards.

• Simplify and communicate complex messages to advisor teams utilizing all available communications methods.

• Review and manage content for the advisor resource hub to ensure accuracy and consistency with all of the pages and documents that are published.

• Partner with Marketing to develop support materials such as videos.

• Contribute expertise to creative brainstorming and concept development sessions.

• Collaborate with members of the Business Implementation and Training Development team on the translation of training content.

Other accountabilities include:

• Maintain the highest level of customer service and professionalism.

• Develop and maintain relationships with the support teams leaders as well as the Practice Management and Training Delivery team and the Communications and Marketing teams by:

  • Communicating effectively and fostering teamwork and goodwill with internal departments.

  • Working collaboratively with these and other teams to understand the unique business needs of iAPW advisor teams and how best to deliver communications and content that will meet their needs.

• Facilitating a culture of open and honest communication.

• Actively participating and contributing to team meetings.

• Other tasks as required.

Qualifications:

• Bilingual: advanced proficiency in English and French – speaking, reading and writing – is required

• At least 5-8 years of progressive communications experience, with minimum 2 years of direct experience in investment management or financial services industries.

• Bachelor’s degree in Public Relations or Communications is preferred, or related educational experience in a communications-oriented discipline.

• Strong ability to simplify and communicate complex messages.

• Expert interpersonal skills, including the ability to effectively liaise with all levels within the organization.

• Proven ability to apply expertise and creative thinking to address unique or ambiguous situations.

• Demonstrated skill in briefing, editing, and content direction.

• Exceptional eye for detail.

• Proactive and highly organized, with excellent time management capabilities.

• Decisive, with effective problem-solving skills.

• Multi-tasker, flexible and able to quickly adapt to new situations.

• Results driven, able to meet tight deadlines and remain calm under pressure.

• Ability to work in a team environment.

• Ability to speak English and French to work with internal and external clients

Working Conditions:

• Standard office environment & remotely (WFA).

• Occasional non-standard work hours.

• Some travel may be required.