Bilingual Associate Investment Advisor

Sector: iA Private Wealth; Working Environment: Currently telecommuting but will be transitioning to a hybrid model; Location: Anywhere in Canada, but need to work the hours when the markets are open; Status: Permanent; Start Date: As soon as possible; Language: French and English (Bilingual) required but would consider any strong candidates

Are you passionate about the investment industry and providing exceptional customer service? We are looking for an Associate Investment Advisor to join our close knit team who will have the opportunity to broaden their experience in the Investment industry. The ideal candidate will be highly motivated and have an interest in progressing to Investment Advisor, Independent Advisor, other internal roles or career opportunities.

Major accountabilities include:

• Providing knowledgeable and accurate service to clients

• Ensuring client information is accurate and up to date

• Preparing client onboarding packages for team Advisors

• Assisting with entering client trades and redemptions/sale of securities

• Following up with clients on missing documentation required

• Maintaining client files and information on the appropriate systems

• Ensuring all client interaction is accurately documented

• Respond to client requests, inquiries, and concerns promptly and efficiently

• Resolving issues and effecting client transactions expeditiously and accurately, and escalating issues to manager when appropriate

• Understanding the required documentation for all client account types

• Daily/weekly/monthly reporting to management

• Respond to Compliance inquiries in a timely, responsive manner and reassign inquires where appropriate

• Reviewing and vetting Advisor requests to transfer accounts, ensuring accuracy with transfers

• Coordinating client mailing

• General sales referrals and leads for Advisors

• Ensuring compliance of team policies and procedures

• Reviewing and reducing all restricted accounts

• Identifying opportunities to deepen relationships within the existing client base (i.e. referrals, consolidation of assets, insurance, etc…)

• Acting as partner to business partners and independent advisors

• Remaining up to date with all the regulatory rules and trading activities as they relate to client accounts

• The branch is a fast paced, often high stress, environment with multiple demands and requirements.

Qualifications

• 1 to 2 years’ experience in a similar role within the investment industry

• Knowledge of financial instruments including equities, fixed income, mutual funds and asset allocation

• Excellent communication skills, written and verbal

• Pleasant telephone manner and an ability to keep client conversations on track

• Strong organizational skills

• Ability to take initiative and work independently

• Ability to meet deadlines and targets

• Understanding of industry and firm compliance regulations

Education and Accreditations

• Preference will be given to applicants that are already IIROC Licensed

• Canadian Securities Course (CSC) and CPH completed or in progress.

• Completion of Wealth Management Essentials Course within 12 months

• Completion of other courses as determined by Management

• Bilingual [French/English] for both verbal and written communication