Sector: iA Private Wealth; Working Environment: Currently telecommuting but will be transitioning to a hybrid model; Location: Anywhere in Canada, but need to work the hours when the markets are open; Status: Permanent; Start Date: As soon as possible; Language: French and English (Bilingual) required but would consider any strong candidates
Are you passionate about the investment industry and providing exceptional customer service? We are looking for an Associate Investment Advisor to join our close knit team who will have the opportunity to broaden their experience in the Investment industry. The ideal candidate will be highly motivated and have an interest in progressing to Investment Advisor, Independent Advisor, other internal roles or career opportunities.
Major accountabilities include:
Providing knowledgeable and accurate service to clients
Ensuring client information is accurate and up to date
Preparing client onboarding packages for team Advisors
Assisting with entering client trades and redemptions/sale of securities
Following up with clients on missing documentation required
Maintaining client files and information on the appropriate systems
Ensuring all client interaction is accurately documented
Respond to client requests, inquiries, and concerns promptly and efficiently
Resolving issues and effecting client transactions expeditiously and accurately, and escalating issues to manager when appropriate
Understanding the required documentation for all client account types
Daily/weekly/monthly reporting to management
Respond to Compliance inquiries in a timely, responsive manner and reassign inquires where appropriate
Reviewing and vetting Advisor requests to transfer accounts, ensuring accuracy with transfers
Coordinating client mailing
General sales referrals and leads for Advisors
Ensuring compliance of team policies and procedures
Reviewing and reducing all restricted accounts
Identifying opportunities to deepen relationships within the existing client base (i.e. referrals, consolidation of assets, insurance, etc…)
Acting as partner to business partners and independent advisors
Remaining up to date with all the regulatory rules and trading activities as they relate to client accounts
The branch is a fast paced, often high stress, environment with multiple demands and requirements.
1 to 2 years’ experience in a similar role within the investment industry
Knowledge of financial instruments including equities, fixed income, mutual funds and asset allocation
Excellent communication skills, written and verbal
Pleasant telephone manner and an ability to keep client conversations on track
Strong organizational skills
Ability to take initiative and work independently
Ability to meet deadlines and targets
Understanding of industry and firm compliance regulations
Education and Accreditations
Preference will be given to applicants that are already IIROC Licensed
Canadian Securities Course (CSC) and CPH completed or in progress.
Completion of Wealth Management Essentials Course within 12 months
Completion of other courses as determined by Management
Bilingual [French/English] for both verbal and written communication
Our employees are our best investment and we have much to offer them.
iA Financial Group is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 25,000 advisors who have chosen us for their insurance, savings, and wealth management.
With over $200 billion in assets and half a billion invested in technological innovation, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.
At iA, we’re invested in you.
Our commitment to Diversity and Inclusion
At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.
Please note that if you need help or assistance to make the recruitment process more accessible for you, please contact us here. Someone from our team will be happy to assist you.