Our current job postings

Bilingual Administration Analyst

  • Employer: iA Financial Group
  • Office: 400-988 Broadway West
  • City: Vancouver
  • Province: British Columbia
  • Job category: Customer Service and Administrative Support
  • Job ID: JR10010386
  • Job type: Permanent Job Full time
  • Apply before: 2021-11-12


Sector: Administration, Special Market Solutions; Working Environment: Hybrid model; Location: Vancouver; Status: Permanent; Start Date: As soon as possible; Language: French and English (Bilingual) is required

Are you an experienced administration professional looking to take the next step in your career? Are you a multi-tasker who has a passion for details and enjoys providing great customer service? We are looking for an Administrative Analyst to join our close knit team. You will play a central role in the successful execution of analyzing applications and administration of policies.

What Will I be Doing?

  • Analyze submitted applications and coordinate with underwriting team members for any medical & paramedical exam requirements and manage correspondence with applicants or third-party administrators as applicable.

  • Support customer service team members with administrative processes and requests. You may be called upon to field inquiries and requests to assist the customer service team

  • Bill Run (individual & divisional) execution & distribution. Review accuracy by applying analytical thinking in cross referencing the material with known processes, issues and upcoming changes.

  • Operational correspondence with third party vendors & service providers including the Medical Information Bureau, Dynacare and Health Care Professionals.

  • Identify and propose improvement suggestions for the benefit of team and overall department.

What are we Looking for:

  • Five or more years of administration experience

  • Insurance industry experience especially in the area of Group Benefits would be an asset

  • Well-developed analytical and interpersonal skills to enable incumbent to gather, interpret and analyze information and communicate the results of the analysis to internal and external stakeholders

  • The ability to work in a fast-paced, market-driven environment, juggling multiple initiatives, re-establishing priorities on a continuous basis

  • Strong inter-personal skills and teamwork

What we can offer you:

  • Brand new state of the art, transit accessible building with access to fully equipped gym

  • Employer subsidized meals

  • Transit Subsidy program

  • 35 hour work week

  • Fun social activities

  • Comprehensive health and dental plan including a health spending account and wellness account

  • Defined Benefit Pension Plan

  • Generous vacation entitlement including personal leave days

  • Support for learning and development and career growth

At iA, we invest,
in you.

Our employees are our best investment and we have much to offer them.

Company Overview


iA Financial Group is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 25,000 advisors who have chosen us for their insurance, savings, and wealth management.

With over $200 billion in assets and half a billion invested in technological innovation, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.

At iA, we’re invested in you.

Our commitment to Diversity and Inclusion

At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.

Please note that if you need help or assistance to make the recruitment process more accessible for you, please contact us here. Someone from our team will be happy to assist you.