Our current job postings

Group Contract Analyst

  • Employer: iA Financial Group
  • Office: 988 Broadway West
  • Location: Vancouver, British Columbia
  • Other Possible Location(s): Toronto, Ontario; Montreal, Quebec; Québec, Quebec
  • Job category: Customer Service and Administrative Support
  • Job ID: JR10019910
  • Job type: Permanent Job
  • Apply before: 2024-04-22


Sector: Special Markets Working Conditions: Working from home Location: Vancouver would be preferred but open to candidates across Canada Status: Permanent

Reporting to the Manager, Group Underwriting & Contracts Administration, the Group Underwriting & Contract Analyst is responsible for five distinct areas of work for the Special Markets Solutions division.

The Group Underwriting & Contract Analyst will often work with complex Group Insurance plans, typically with non-standard Group benefits, often requiring customization. This is the nature of Special Risk insurance, which is the focus of the Special Markets Solutions division.

Main Responsibilities:

1. Group Underwriting (New Business Quotations & Renewals)

  • Prepare and issue new business proposals, in accordance with the requested external deadline and within the Solutions turn-around commitment. Proposals are to incorporate applicable product features, premium rates, marketing plans and administration requirements, using applicable proposal templates as a starting point;

  • Responsible for processing the annual renewal of in-force business, by conducting a renewal analysis and preparation of a formal summary of recommendations and policy statistics to send to the policyholder/broker;

  • Responsible for accurately implementing all required changes.

2. New Business Implementation

  • Create and issue new group policy contracts using approved contract templates as a starting point;

  • Assist in the creation and maintenance of policy specific Insurance Benefit Summaries (IBS) and Insurance Booklets;

  • Responsible for the set-up the newly placed business on the CLASS mainframe system, ensuring accurate billings, reinsurance and commission handling;

3. Ongoing Contract Administration

  • Assist in the creation and issuance of Amendments to existing group policy contracts;

  • Assist in the periodic re-write of selected group policy contracts to bring the policy wording up-to-date with current wording and/or administrative practices, while ensuring continuity by upholding the intent of the original contract.

4. Marketing Support

  • Review and provide technical and practical input to Marketing material such as brochures, applications, rate cards, websites and special Direct-Marketing specific material. They will ensure Marketing material complies with policy-specific contract provisions, administration and underwriting requirements, company guidelines and applicable legislation.

5. French Translations & Special Projects

  • Assist in various special projects as required;

  • Responsible for French Translations of team documentation such as policy specific Contracts, Amendments, IBS/booklet text, response to French emails/correspondence as necessary.;

Required Profile

  • Excellent command of French and English (oral and written) for frequent interaction with internal French and English speaking colleagues or partners across Canada

  • University degree or diploma and 2 years of Group Insurance work experience.

  • In the absence of a university degree, 4 to 5 years of Group Insurance work experience.

  • FLMI courses 280 and 290 from LOMA is an asset.

  • Strong knowledge of Group underwriting, benefits, contract terminology and claim processes (asset)

  • Strong organizational skills.

  • Proven ability to multi-task and manage a high volume of complex, diverse functions, meet deadlines and work independently with minimal supervision.

  • Analytical skills and attention to detail and quality.

  • Strong verbal and written communication skills.

  • A team player, with ability to work and communicate with various departments.

  • Responsive to the needs of Solutions staff and clients.

  • Sound knowledge of MS-Windows based applications, including Word and Excel.

What iA Offers:

  • A competitive compensation plan that also includes an annual bonus for all permanent employees

  • We value and encourage our employees to have a good work life balance and so on top of vacation we offer Personal Leave Days

  • To encourage an active and healthy lifestyle, we have a generous Wellness plan that covers physical activity and wellness expenses.

  • A medical and dental plan for our employees and their dependents as well as a Health Spending Account to cover costs not covered by our plan

  • A Defined Benefit Pension plan to take care of you in retirement.

  • A home office equipment program to ensure that you have the best working environment.

  • Participation in our Share Purchase Plan with matching contributions from iA

  • Your development and continuous improvement are important to us! We offer an Education Assistance Program to ensure you have the tools and knowledge to grow your career here at iA.


The typical hiring range for this position is from $58,000 to $65,000 annually; the base pay offered may vary depending on skills, job-related knowledge, experience, and internal equity. All permanent employees of iA are also entitled to an annual bonus.

At iA, we are committed to a fair, market-based and equitable compensation structure. Our market data is refreshed on an annual basis to reflect the most current market conditions.

At iA, we invest,
in you.

Our employees are our best investment and we have much to offer them.

Company Overview


iA Financial Group is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 50,000 advisors who have chosen us for their insurance, savings, and wealth management.

With over $200 billion in assets and half a billion invested in technological innovation, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.

At iA, we’re invested in you.

Our commitment to Diversity and Inclusion

At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.

Please note that if you need help or assistance to make the recruitment process more accessible for you, please contact us here. Someone from our team will be happy to assist you.