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Customer Service Representative

  • Employer: iA Financial Group
  • Office: 400-988 Broadway West
  • City: Vancouver
  • Province: British Columbia
  • Job category: Customer Service and Administrative Support
  • Job ID: JR10005349
  • Job type: Permanent Job Full time

Company Overview

iA Financial Group is the fourth largest life and health insurance company in Canada and offers a wide range of products for all stages of life and to meet the needs of clients across its vast sales network. Founded in 1892, iA Financial Group’s stability and solidity make it an employer of choice that invests in its employees and their development over the long term.

With operations across Canada and in the United States, iA Financial Group and its over 5,000 employees work hard every day to offer the best service to over four million clients.

Description

Do you have a passion for customer service and looking for a challenging career in the life insurance field? This might be the perfect role for you!

Under the guidance of the team leader the Client Service Representative is a front line representative for the individual insurance division whose quality of work has a direct impact on delivering the iA Client Experience. Excellent verbal and written communication skills along with attention to detail are a must to ensure our clients are well served.  The ideal candidate will demonstrate good time management (ability to maintain a structured schedule) and works well under pressure with daily deadlines.

What We Can Offer You:

  • Brand new state of the art, transit accessible building with access to fully equipped gym
  • Employer subsidized meals
  • Transit Subsidy program
  • 35 hour work week
  • Casual work environment including a casual dress code
  • Fun social activities
  • Comprehensive health and dental plan including a health spending account and wellness account
  • Defined Benefit Pension Plan
  • An annual bonus
  • Generous vacation entitlement including personal leave days
  • Support for learning and development and career growth

If you would like to discuss this opportunity further feel free to reach out to the Talent Acquisition Consultant, Nicole Lum on Linkedin at: https://www.linkedin.com/in/nicole-marie-lum-b-comm-cphr-398b7513/  

Working at iA Financial Group

We consider our employees to be our most important investment and we have a lot to offer them. Find out more about iA.

Our Commitment

iA Financial Group is committed to having an equal access employment program and welcomes applications from women, visible minorities, Aboriginal peoples and disabled persons. Any use of the masculine form is to simplify the text and includes the feminine form.

Also, we are committed to fostering a workplace that promotes diversity and inclusion. We can provide accommodation in our recruitment and selection processes to applicants with disabilities where required. Please contact your Recruiter, or send an email to accessiblecareers@ia.ca.