Food Service Attendant

Food Service Attendant

Build the Future With Us

Are you passionate about customer service, teamwork, and the food service industry? Are you looking to contribute to a high-quality experience for employees and visitors in a dynamic and welcoming environment? As a Food Service Attendant, you will play a key role in the day-to-day operations of our food services team.

This position combines administrative support, catering coordination, customer service, and hands-on participation in kitchen operations. You will contribute directly to delivering efficient, professional, and high-quality service while working in an environment that values collaboration, autonomy, and professional growth.

What You Will Accomplish With Us

As a Food Service Attendant, you will be at the heart of our daily operations. Your main responsibilities will include:

• Managing and coordinating catering requests, including order processing, delivery arrangements, and on-site setup according to client needs;
• Managing the food services mailbox and providing professional customer service both in person and through written communications;
• Performing various administrative tasks, including processing internal requests, preparing documents, product labeling, and supporting operational activities;
• Participating in daily kitchen operations, including food preparation, hot table service, ready-to-go meal assembly, and supporting different workstations as needed;
• Contributing to the maintenance of food safety, sanitation, and hygiene standards while promoting operational efficiency and minimizing food waste.

What Could Help You Succeed in This Role

We are looking for someone who:

• Is recognized for their customer service skills and ability to create a positive client experience.
• Stands out for their organizational skills, versatility, and ability to manage multiple priorities simultaneously.
• Demonstrates initiative, autonomy, and the ability to learn quickly.
• Is known for their teamwork and willingness to contribute to collective success.
• Has relevant experience in food services, hospitality, kitchen operations, or in a role combining administrative and operational responsibilities.
• Has a basic knowledge of Microsoft Office applications and is comfortable using common computer tools.
• Demonstrates attention to detail and rigor in following procedures and processing requests.
• Is comfortable interacting with various stakeholders, including colleagues, suppliers, event organizers, and internal clients.
• Has an excellent command of French, both spoken and written, as the majority of daily interactions, customer service activities, and operational communications are conducted in French.
• Has an intermediate level of English, as the individual will be required to communicate occasionally, both verbally and in writing, with unilingual English-speaking colleagues.

Why You’ll Enjoy Working With Us

• A stable, experienced, and collaborative team where everyone contributes to operational success;
• A work environment where learning and development go hand in hand with a collective pursuit of excellence;
• A healthy, safe, equitable, and inclusive workplace where your potential can thrive and grow freely;
• Competitive benefits, including flexible group insurance, a competitive retirement plan, employee share purchase plan, vacation and wellness days, telemedicine services, employee and family assistance program, ergonomic furniture program, performance bonus, discounts on iA products, and much more!

Apply Now and Take the Lead in Your Career, Where Your Talent Truly Matters!

Not Sure About Applying?

At iA, we believe in potential and value diverse experiences. If this role inspires you, we encourage you to apply. Your place may be with us, and we want to get to know you!