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Sales Communication Analyst

  • Employer: IA Securities Inc.
  • Office: 522, University Avenue
  • City: Toronto
  • Province: Ontario
  • Job category: Direct Sales - Generalist / Multiple Disciplines
  • Job ID: JR10001371
  • Job type: Permanent Job Full time

Company Overview

iA Financial Group is the fourth largest life and health insurance company in Canada and offers a wide range of products for all stages of life and to meet the needs of clients across its vast sales network. Founded in 1892, iA Financial Group’s stability and solidity make it an employer of choice that invests in its employees and their development over the long term.

With operations across Canada and in the United States, iA Financial Group and its over 5,000 employees work hard every day to offer the best service to over four million clients.


Reporting to the Manager, Sales Communications, the Sales Communications Analyst role is an integral part of a versatile team whose main focus is the supervision of advisor advertising, sales literature and correspondence. The Sales Communications Analyst is primarily responsible for supporting advisors in order to provide reasonable assurance that:

  • The firm, its employees and contracted advisors comply with applicable securities regulatory requirements & internal policies and procedures;
  • The risk of reputational damage, regulatory sanction and discipline, client complaints and civil litigation is minimized;
  • Actual and potential compliance violations & risk situations are pro-actively identified, investigated & resolved or escalated in an appropriate manner;
  • The firm’s employees and contracted advisors receive high quality, accurate and timely compliance direction, advice, support and service, and these individuals are educated on their compliance responsibilities & requirements in relation to their sales communications.


  • Acts independently, conducts relevant research and arrives at conclusions and/or recommendations based on the exercise of good judgement on moderately complex issues.
  • Pro-actively identifies actual and potential violations of regulatory requirements, internal policies & procedures or other risk situations.
  • Compliance review procedures are conducted in a high quality, risk based manner and appropriate follow-up actions are taken.
  • Internal communications with the Compliance team and other internal partners are conducted in a professional and collaborative manner.
  • Communications to advisors are conducted in a timely and professional manner, and provide direction on the appropriate corrective action.
  • Produces and maintains complete records (audit trail) for future examination by the Regulators and Internal Audit.
  • Detects and reports any concerns relating to advisors’ marketing and advertising activities that create risk for the advisor, the dealer, and the integrity of the iA Securities brand, and be able to identify those concerns that require escalation.
  • Maintains a high level of awareness of compliance related changes and developments in the securities industry through the review of publications, participation in industry associations, employee development initiatives, etc.
  • Completes other duties and projects as assigned from time to time including, but not limited to, acting as back-up to colleagues.


  • 1 or more years of experience at a Securities Dealer, Mutual Fund Dealer or Financial industry related firm, preferably in a similar role.
  • Thorough knowledge and understanding of the firm’s compliance policies & procedures and the practical application of relevant provincial securities and SRO (IIROC, Exchanges) rules and regulations and other applicable regulatory requirements.
  • Good understanding of the firm’s business practices, organizational structure and general policies & procedures.
  • Strong written and verbal business communication skills.
  • Good knowledge of software applications (Word, Excel, Power Point, Adobe Acrobat), the internet and social media.
  • Strong analytical skills and a keen eye for detail.
  • Capable of simultaneously handling multiple tasks and meeting stringent deadlines.
  • Able to recognize and handle sensitive and confidential information.
  • Self-motivated, confident and capable of working both independently and in a team environment.
  • Superior planning, organizational and time-management skills.
  • Bilingualism in French and English is preferred.
  • College diploma or University degree.
  • As a minimum, (working towards) successful completion of the CSI Canadian Securities Course (CSC) and Conduct and Practices Handbook Course. (If not already completed upon hiring, the successful candidate will be required to complete these courses within the first year of employment.)
  • Working towards or successful completion of the Branch Manager Course is an asset.
  • Minimum one-two years of experience at a securities dealer, mutual fund dealer or a financial industry related firm.
  • Knowledge of products offered by securities dealers.

Working at iA Financial Group

We consider our employees to be our most important investment and we have a lot to offer them. Find out more about iA.

Our Commitment

iA Financial Group is committed to having an equal access employment program and welcomes applications from women, visible minorities, Aboriginal peoples and disabled persons. Any use of the masculine form is to simplify the text and includes the feminine form.

Also, we are committed to fostering a workplace that promotes diversity and inclusion. We can provide accommodation in our recruitment and selection processes to applicants with disabilities where required. Please contact your Recruiter, or send an email to