iA Mobile

Enjoy a simplified experience!

To connect to iA Mobile, you must be registered for My Client Space.

Available for the products below


Group insurance

  • Submit your group insurance claims
  • See your most recent claims
  • Check your prescription drug coverage
  • Find out about your health care providers
  • Use your group benefit card

Group savings and retirement

  • Monitor your group retirement savings
  • Find out how your investments are performing
  • Find out if you are on track to reach your retirement goal
  • Make sure that your investment asset mix still matches your investor profile

Individual retirement saving plans

  • NEW | Contribute to your RRSP or TFSA
  • Quickly access your financial information anytime you like
  • View your investment balance
  • See your personal rates of return for each contract
  • Consult your electronic documents

Looking for your other iA products?


Keep track of your investments.

Discover the mobile applicationopen_in_new

iA Private Wealth

Get access to your investment accounts.

Discover the app & Client Portalopen_in_new

Auto and home insurance

Easily manage your auto and home insurance.

Discover your Client Spacearrow_forward


This mobile application is secure. Only authorized iA Financial Group clients have access to it using a confidential username and password.

You must have an active My Client Space username in order to log in. If you do not have an active My Client Space username, please go to My Client Space to register for a new username or activate your existing username by choosing a new password and providing answers to your secret questions.

My Client Space is a secure website for iA Financial Group (Industrial Alliance Insurance and Financial Services Inc.) clients. The content and information it contains and transmits are protected and that access to it is controlled. It can be accessed through the iA Financial Group website at ia.ca or from your dedicated site.

Yes. The terms of use set out the conditions that apply to transactions carried out using My Client Space and the mobile application. Therefore, it is important that you read them carefully. The terms of use will appear once you have chosen your new password on My Client Space. By clicking on the “I agree” button, you agree to be bound by the terms of use, which then allows you to access My Client Space and the mobile application.

You can retrieve your username online by clicking on the “Need help?” link, located on the login page. You will need to enter the email address linked to your account.

You can request a new password online by clicking on the “Need help?” link, located on the login page. You will need to enter your username and answer a few questions. This will allow us to verify your identity and help us protect the confidentiality of your information. If we are able to identify you correctly, you will be able to access My Client Space and the mobile application again right away.

You are entitled to three attempts during the authentication. To protect yourself, if these 3 attempts fail, your access is locked. To unlock it you will need to identify yourself on My Client Space and answer a few questions.

Unable to log in ? Please contact the Help Desk.

Toll free: 1 888 666-8173

Business hours: We are open seven days a week, 24 hours a day.