Our current job postings

Head of Dealer Services and Auto Finance

  • Employer: iA Financial Group
  • Office: 26 Wellington Street East
  • Location: Toronto, Ontario
  • Other Possible Location(s): Vancouver, British Columbia; Oakville, Ontario; Québec, Quebec; Montreal, Quebec
  • Job category: Senior Vice President
  • Job ID: JR10024661
  • Job type: Permanent Job
  • Apply before: 2025-12-01

Description

Job Title

Head of iA Dealer Services and Auto Finance

Build the future with us

iA Financial Group seeks a seasoned leader with both strong market expertise and exceptional interpersonal skills—someone who inspires teams, drives collaboration, creates value, communicates effectively, and develops talent to drive growth and propel our organization forward.

The Head of iA Dealer Services is a pivotal leadership role responsible for steering the future growth and ongoing success of iA Dealer Services on a national scale. The ideal candidate will possess a robust background within the automotive sector, demonstrating significant expertise in both the insurance and financial industries (F&I).

As Head of iA Dealer Services, you will play a crucial leadership role in driving iA Dealer Services’ strategic growth, ensuring operational excellence, and fostering both exceptional client and employee experiences. You will skillfully balance business objectives with a steadfast commitment to service quality and workplace positivity, guiding teams through transformation and championing continuous innovation. This role demands the ability to motivate and empower others, build collaborative relationships, and cultivate a culture where talent thrives. Success in this position means delivering results, inspiring progress, and shaping a unified, forward-looking organization.

What you’ll accomplish with us

As a Head of iA Dealer Service and Auto Finance, you’ll be at the core of our mission.

Reporting Structure

Reporting directly to the Executive Vice President and Chief Growth Officer of Canadian Operations, the Head of iA Dealer Services and iA Auto Finance is responsible for the overall leadership and management of both iA Dealer Services and iA Auto Finance, as well as their associated subsidiaries. This role provides strategic direction and operational guidance to the organization’s senior leadership team, including Distribution and Sales, Strategy and Marketing, Operations, Compliance, and Finance—to ensure all areas are aligned with company goals. The Head supports a unified leadership approach that fosters effective decision-making and drives growth across iA Dealer Services and its subsidiaries.

Key Responsibilities

  • Oversee, enforce, support and monitor strategic plans designed to enhance profitability and stimulate growth across all business sectors (Dealer Services, iA auto Finance and our subsidiaries) to drive the company's financial success and market expansion.

  • Drive F&I innovation and enhance performance for dealers, dealer groups, and OEM clients by implementing forward-thinking solutions and industry best practices nationwide

  • Maintain and develop business partnerships focused on fostering sustainable, mutually beneficial relationships

  • Enhance operational efficiency, optimizing processes, and improving overall client experience through a significant transformation program

  • Ensure regulatory compliance and ethical business practices are upheld across the organization.

  • Motivate and empower leaders and employees to embrace innovation and adapt collectively, fostering a supportive and engaging workplace where collaboration thrives.

  • Foster talent development and succession planning.

  • Serve as a facilitator for organizational change and support company culture initiatives.

  • Collaborate, share thought, ideas and knowledge with our US dealership services division

Challenges

  • Rapid expansion through acquisitions has introduced both growth opportunities and profitability challenges, making it essential for leadership to drive synergy, alignment, and coherence across diverse businesses to achieve operational efficiency

  • A forward-thinking mindset is essential, enabling the organization to remain agile and competitive within a rapidly evolving industry landscape.

  • Transforming the business model toward a more client-centric approach.

  • Mobilizing teams during significant transformational changes.

  • Maintaining innovative management and a culture of continuous improvement.

Concretely, you will have to...

  • Apply strategic leadership skills within the F&I industry, drawing on deep experience in Dealer Services and a strong management background from the insurance sector.

  • Utilize extensive experience in marketing, product development, finance, and sales to drive innovation and growth in the automotive industry.

  • Leverage expertise across the Dealer Services distribution channel fosters a well-rounded perspective that benefits the organization.

  • Champion a client- and people-centered culture by ensuring that the company's mission, ambition, and values consistently guide daily decisions and actions.

We’re looking for someone who:

  • Minimum of 10–15 years of senior leadership experience in the insurance, financial services, and/or automotive (F&I) industry.

  • Bachelor’s degree in business, finance, or a related field; master’s degree or equivalent experience preferred.

  • Strong business acumen and ability to make strategic, data-driven decisions

  • Demonstrated proficiency with current technologies, Data & Analytics, AI, and a strong aptitude for embracing emerging digital tools and innovations to drive organizational effectiveness.

  • Proven experience leading organizational transformation through substantial changes

  • Excellent communication, negotiation, and interpersonal skills.

  • Proficiency in French is advantageous

Why you’ll love working with us

  • A work environment where learning and development merge with a collective pursuit of excellence;

  • A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed;

  • The opportunity to work in a hybrid environment, supported by flexibility and access to inspiring and innovative workspaces;

  • Competitive benefits: Flexible group insurance, competitive pension plan, stock purchase plan, vacation and wellness/personal development days, telemedicine, employee and family assistance program, ergonomic furniture program, performance bonus, discounts on iA products, and much more!

Apply now

Get ahead of your career, where your talent belongs

See why so many people choose iA!

Company Overview

iA Financial Group is the strength of a company with a human side, with its over 10,000 employees. Together, we have earned the trust of our more than five million clients and 50,000 advisors who have chosen us for their insurance, savings, and wealth management.

With over $235 billion in assets, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 130 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.

At iA, we’re invested in you.

Our commitment to Diversity and Inclusion

At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.

Please note that if you need help or assistance to make the recruitment process more accessible for you, write to us. Someone from our team will be happy to assist you.