Contracting Specialist

#Remote #Permanent#Toronto#Vancouver#Québec

SUMMARY OF FUNCTIONS 

Reporting to the Manager, Distributor Networks, the incumbent contributes to the Company's objectives, by ensuring the effective administration of agents contracts.  

 The incumbent: 

• Provides timely front line response to all Agency Services contracts and related questions from internal and external customers by telephone, fax, email or in person. This includes the National Accounts PPI and WFG contracts which are quite different from the usual MGA/Agents contracts 
• Analyze and process new applications for agent’s contracts 
• Analyze and process agent transfer applications from one MGA to another after evaluating the information received to ensure the agent can transfer based on our transfer rules and the agent's contract type at the time of request.   
• Process and set up FundServ Dealer and representative codes  
• Recommends to Manager approval of contract, license and E & O applications by evaluating the information     received for completeness and accuracy while ensuring regulatory compliance has been met. 
• Follows up where information is incomplete or questionable with various parties like, the agency, regulatory body and/or regional directors so that the agent can be contracted and paid his commission. 
• Enters and updates contracting and licensing information on the mainframe system FASAT and, if necessary, FAST.  Accuracy is at a premium for this function. 
• Update and maintain Contracting tracking spreadsheet
• Check provincial regulators websites for status of licenses
• Image documents
• Mail contracts
• Data entry
• Run and analyze credit checks

REQUIREMENTS 

• 2 years of office experience 
• Strong verbal and written communication skills. 
• Strong data entry skills 
• Excellent knowledge of Microsoft Office applications. 
• Good organizational and analytical skills.  
• Work as a team player. 
• Ability to work under pressure. 
• Intermediate level of English and French, as the person will be talking daily (by telephone) with English- and French-speaking customers about their contracts.