Group Life Claims Analyst

Department: Life & Critical Illness Claims Type of Work: Telework Status: Permanent Location: Can be based anywhere in Canada (Quebec, Montreal, Toronto, Vancouver) Desired Start Date: As soon as possible

Do you want to play an essential role in the success of our company? The Group Life & Critical Illness Claims sector is hiring a new team member to support the claims analysis process, and to ultimately play a role in the protection of families.

As a Group Life Claims Analyst, you will process life, critical illness, conversion, and waiver of premiums claims, and additionally, you will be:

• Approving or denying claims and determining the amount of benefits, in keeping with contract provisions and relying on medical reports, death certificates, related policies and procedures

• Ensuring the accuracy of data, beneficiary information and benefit disbursements

• Providing bilingual customer service for assigned caseload and responding to general inquiries and clients with great accuracy is required

• Using computer database systems to generate payments, reports and correspondence

What We are Looking For:

• College diploma and/or Degree with three to five years of related experience within the Group or Individual Life Sector

• Advanced knowledge of French and English, as you will be handling a large number of claims for both French- and English-speaking clients. You will assess claim eligibility as well as provide updates to our clients. In addition, you will collaborate in French and English, orally and in writing, several times a day with other team members and medical providers who may be unilingual English speakers.

• Proven ability to work well under pressure

• Ability to manage conflicting priorities

• Knowledge of applicable government legislation and regulations

• LOMA, HIAA, ICA an asset

What iA Offers:

• A competitive compensation plan that also includes an annual bonus for all permanent employees

• We value and encourage our employees to have a good work life balance and so on top of vacation we offer Personal Leave Days

• You know how you best work and our Hybrid Working model allows you to determine what work environment would be most optimal, whether it means working from home or from one of our many offices

• To encourage an active and healthy lifestyle, we have a generous Wellness plan that covers physical activity and wellness expenses.

• A medical and dental plan for our employees and their dependents as well as a Health Spending Account to cover costs not covered by our plan

• A Defined Benefit Pension plan to take care of you in retirement.

• A home office equipment program to ensure that you have the best working environment.

• Participation in our Share Purchase Plan with matching contributions from iA

• Your development and continuous improvement are important to us! We offer an Education Assistance Program to ensure you have the tools and knowledge to grow your career here at iA.

Compensation

The typical hiring range for this position is from $60,000 and $75,000 annually; the base pay offered is based on location and may vary depending on skills, job-related knowledge, experience, and internal equity. All permanent employees of iA are also entitled to an annual bonus

Do you want to connect daily with various stakeholders while analyzing various life insurance claims? Appy here or come talk with us on LinkedIn.

A career with iA Financial Group means working in an enriching environment that encourages personal and professional development, and where individual efforts are acknowledged.