Our current job postings

Corporate Licensed Assistant

  • Employer: iA Private Wealth Inc.
  • Office: 26 Wellington Street East
  • Location: Toronto, Ontario
  • Other Possible Location(s): Montreal, Quebec
  • Job category: Customer Service and Administrative Support
  • Job ID: JR10019600
  • Job type: Permanent Job
  • Apply before: 2024-03-15

Description

Reporting to the Director, Business transition and support, Business and National Sales the Licensed Assistant will provide transitionary support to either new advisors joining the firm or existing advisors within our independent advisor platform. They will have the opportunity to broaden their experience in the investment industry. The ideal candidate will be highly motivated and have an interest in progressing to Investment Advisor, Senior Licensed Assistant, other internal roles or career opportunities.

Major accountabilities include:

Administrative management:

  • Manage New Client Account Opening with our client onboarding platform

  • Manage Client Document Updates

  • Handle client cash flow requests (Money in and Money out)

  • Ensure all activities are inputted into respected CRM tools, where applicable

  • Monitor transactions – Set up of PACs/SWPS/Contributions/Withdrawals

  • Assist with compliance inquiries

  • Help with Estate Settlements

  • Prepare and complete reports for both the advisor and the client as needed

Provides a high level of client service by:

  • Preparing, analyzing, and presenting reports and recommendations

  • Working with the advisor to develop client communications and marketing pieces

  • Responding to client requests, inquiries, and concerns promptly and efficiently

  • Adhering to regulatory policies by staying up to date with all industry rulings and policies

  • Ensuring all client interactions are accurately documented

  • Maintaining client files and information on the appropriate systems

  • Ensuring all client interaction is accurately documented

  • Respond to client requests, inquiries, and concerns promptly and efficiently

  • Resolving issues and effecting client transactions expeditiously and accurately, and escalating issues to the Director when appropriate

  • Understanding the required documentation for all client account types

  • Respond to Compliance inquiries in a timely, responsive manner and reassign inquires where appropriate

  • Reviewing and vetting Advisor requests to transfer accounts, ensuring accuracy with transfers

  • Coordinating client mailing

  • General sales referrals and leads for Investment Advisors

  • Ensuring compliance of team policies and procedures

  • Reviewing and reducing all restricted accounts

  • Remaining up to date with all the regulatory rules and trading activities as they relate to client accounts

  • The branch is a fast paced, often high stress, environment with multiple demands and requirements.

Qualifications:

  • 1 to 2 years’ experience in a similar role within the investment industry.

  • Good knowledge of different account types (Cash, Margin, RRSP, RRIF, LIFs, RESP, etc.).

  • Working knowledge of different investment instruments including equities, fixed income, mutual funds.

  • Good communication skills, written and verbal.

  • Pleasant telephone manner and an ability to be able to speak to both internal partners and clients.

  • Strong organizational skills

  • Ability to take initiative and work independently

  • Ability to meet deadlines and targets

  • Understanding of industry and firm compliance regulations.

Education and Accreditations:

  • Preference will be given to applicants that are already IIROC Licensed (IR)

  • Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH) completed or in progress.

  • Completion of other courses as determined by Management

#li-SD1 #LI-REMOTE


At iA, we invest,
in you.

Our employees are our best investment and we have much to offer them.


Company Overview

About

iA Financial Group is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 50,000 advisors who have chosen us for their insurance, savings, and wealth management.

With over $200 billion in assets and half a billion invested in technological innovation, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.

At iA, we’re invested in you.

Our commitment to Diversity and Inclusion

At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.

Please note that if you need help or assistance to make the recruitment process more accessible for you, please contact us here. Someone from our team will be happy to assist you.