Our current job postings

Client Services Coordinator

  • Employer: iA American Warranty, L.P.
  • Office: 8201 N FM 620
  • City: Texas
  • Province: Texas
  • Job category: Not Evaluated (Job Family)
  • Job ID: JR10010624
  • Job type: Permanent Job Part time
  • Apply before: 2021-11-30

Description

We’re looking for a part-time Client Service Coordinator, who’ll work closely with our agents, dealers and iA American employees. You’ll process product order forms in our systems. Join us and grow your career! 

ESSENTIAL DUTIES
•    Work with agents, dealers and iA American employees to take product and form orders via online order the system, phone requests and emails and process them in our systems.
•    Work with warehouse and vendors to ensure orders are processed correctly and communicate with clients regarding order status.
•    Work with employees and management to develop and document streamlined processes and procedures for handling orders.
•    Perform minor administrative duties for the sales team including preparing and coordinating the distribution of marketing materials, sales presentations, and binders to support the sales reps.

EDUCATION, WORK EXPERIENCE AND TRAINING REQUIREMENTS
•    2-4+ years prior experience in the automotive aftermarket products industry preferred, but not required.
•    Strong computer skills including proficiency with MS Excel application.
•    NetSuite experience preferred, but not required.
•    General process development or process improvement experience.

KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS
•    Persistent, resilient attitude with a strong work ethic; provide a high level of work output; ability to work independently and research or resolve issues.
•    Excellent verbal and written communication skills.
•    Strong critical thinking skills.
•    A demonstrated ability to learn new products, systems, and procedures.
•    Proven ability to achieve department standards regarding deadlines with a high degree of quality and precision.

WHAT WE OFFER
•        Competitive Benefits (401K w/ match, PTO, and more!)
•        A Human Approach
•        Career Advancement
•        Professional Development Opportunities
•        Quality Working Conditions

ABOUT US
iA American is a wholly-owned subsidiary of iA Financial Group, one of the largest insurance and wealth management groups in North America. In the last few years, iA American has been thoughtfully built by iA Financial Group through the acquisition of Innovative Aftermarket Systems (IAS), SouthwestRe, and Dealers Assurance Company (DAC). Our suite of products and services includes automotive protection packages, reinsurance options, dealer support, direct-to-consumer products, and in-house administration.
 


At iA, we invest,
in you.

Our employees are our best investment and we have much to offer them.


Company Overview

About

iA Financial Group is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 25,000 advisors who have chosen us for their insurance, savings, and wealth management.

With over $200 billion in assets and half a billion invested in technological innovation, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.

At iA, we’re invested in you.

Our commitment to Diversity and Inclusion

At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.

Please note that if you need help or assistance to make the recruitment process more accessible for you, please contact us here. Someone from our team will be happy to assist you.