Salary update | An essential operation

Group insurance plan members’ salaries usually determine life insurance and short- and long-term disability benefits. Keeping salaries up-to-date is therefore essential.

An oversight could have undesirable consequences for plan members and for yourself:

• Unreported salary increases could result in life insurance and disability benefits lower than they should be.
• The organization could be held liable for these lower benefits.

To avoid this situation, you must send us the salaries according to the definition of salary provided in the contract and notify us without delay of any salary changes.

In My Client Space, it’s very simple:

Update the salaries of multiple plan members with salaries changing on the same date:

1. In the left-hand menu, under Administrative Functions, click on the dropdown menu and choose Mass Salary Change.
2. Follow the steps.

Update the salary of one plan member at a time:

1. Look up the plan member and access their personal record.
2. In the left-hand menu, under Update Member Information, click on Edit the salary.
3. Enter the information on the new salary.

You can also complete the Notice of change form and send it to us within 31 days following the salary change. This form is available at ia.ca/business/forms, in the Administrative forms section.

To facilitate the administration of your plan, we offer you support, user-friendly tools and useful resources.

If you have any questions, please contact your advisor or your iA Financial Group Account Executive.