Forms and useful documents

Useful documents

Billing calendar (PDF 185.47 kB) file_download
To find out statement issue dates and payment deadlines, payment methods and how to calculate prorated adjustments
Administration guide (PDF 1.18 MB) file_download
To facilitate the administration of your group insurance plan

Form to be completed by you, if required
Disability – Policyholder’s statement (PDF 276.16 kB) file_download

Possible ways for members to submit claims

Refer members to the make a claim sectionforward-icon

Here they’ll find the fastest and easiest ways to submit claims based on the benefit (e.g., paramedical care vs. critical illness).