Communications

Consult our communications to stay informed of administrative and legislative changes that could affect your group insurance plan and to stay tuned to market trends and out new services. We make it a point to provide you with the latest information and news as it happens.

December

8 2018 Maximum insurable earnings (PDF - 416.12 kB)
8 Update – New prescription drug insurance for people under age 25 in Ontario (PDF - 871.15 kB)
7 How to save time thanks to iA Mobile
8 Drug insurance in Quebec – Terms and conditions of pooling for 2018 (PDF - 426.81 kB)

November

17 Reasonable and Customary Fees 2018 – Paramedical Services
17 Introduce iA Mobile to your plan members

October

23 Update – New drug insurance plan for people under 25 in Ontario
23 Important information - Claims for osteopathy fees
23 Enhanced version of the iA Mobile app (PDF - 435.55 kB)
23 Changes to British Columbia provincial Medical Services Plan premiums

September

15 Contests for your plan members! (PDF - 353.76 kB)
15 Detailed invoices are now available in Quebec pharmacies
15 Important message for users of messenger services (Purolator, ICS Courier, UPS and others) (PDF - 379.37 kB)
15 New dental fee guide in Alberta: a step in the right direction (PDF - 376.35 kB)

August

18 Agreement in principle between the Government of Quebec and The Canadian Generic Pharmaceutical Association
17 Encourage your employees to better understand the price of their prescription drugs

July

24 Update – Provincial sales tax on insurance premiums in Saskatchewan
21 Quebec pharmacists will be required to provide a more detailed invoice
17 Contribution requirements for the Quebec Public Prescription Drug Insurance Plan (PDF - 412.59 kB)

June

19 New tax on insurance premiums in Saskatchewan
16 My Client Space: redesigned for a better experience (PDF - 492.64 kB)

May

18 iA Financial Group published its 2016 Social Responsibility Report
18 Creation of a new drug insurance plan for people under 25 in Ontario

April

21 Review of the eligible drugs for the dynamic maintenance drug management program (PDF - 283.82 kB)
21 It’s important to update your plan members’ salaries
21 Ultrasound and optical tomography services now covered by the Quebec public health care plan

March

31 Now online: PharmAssist, iA Financial Group’s drug management program (PDF - 487.83 kB)
15 Infobulletin - 1st Quarter 2017 (PDF - 385.15 kB)
13 Secure messaging: The ideal tool to manage your requests efficiently

January

23 2016 income tax: producing the health care fee list (PDF - 378.74 kB)
23 Improvements to the medical underwriting process (PDF - 294.78 kB)
23 Contractual changes to improve fraud detection and prevention (PDF - 121.87 kB)
20 Infobulletin - 2017 Government Benefits (PDF - 656.96 kB)

December

9 Infobulletin - 4th Quarter 2016 (PDF - 436.97 kB)
9 2017 Maximum Insurable Earnings (PDF - 120.34 kB)
9 Pooling – Drug Insurance in Quebec 2017 (PDF - 108.38 kB)

November

21 Secure messaging: The preferred point of entry for all your queries and requests
21 Reduction of the employment insurance elimination period to one week
21 Reasonable and Customary Fees 2017, Paramedical Services

October

21 Coordination of benefits and new types of service providers in iA Mobile to make your employees’ lives easier
21 Clarifications regarding travel insurance and trip cancellation guarantees (PDF - 133.63 kB)
4 Medical Second Opinion (PDF - 440.15 kB)

September

19 Active Pharmacy for Specialty Drugs
15 Infobulletin - 3rd Quarter 2016 (PDF - 867.45 kB)

July

25 Contribution Requirements for the Quebec General Prescription Drug Insurance Plan (PDF - 137.1 kB)
25 Improvements to the medical underwriting process (PDF - 950.92 kB)
4 Enhanced e-claims service

June

17 Infobulletin - 2nd Quarter 2016 (PDF - 266.46 kB)
2 Tax changes for New Brunswick, Newfoundland and Labrador and Prince Edward Island

April

21 Solutions to manage drug plan costs

March

30 Fifth Winner – Apple Watch Contest
21 Infobulletin - 1st Quarter 2016 (PDF - 961.54 kB)
18 Increase to insurance premium tax rate in Alberta

February

19 It's important to update your plan members' salaries
8 Infobulletin - 2016 Government Benefits (PDF - 606.26 kB)

January

25 Fourth Winner – Apple Watch Contest
25 Apple Watch Contest – Last chance to participate
22 Reimbursement of brand‐name drugs at the cost of the least expensive generic version ‐ Exceptions procedure

December

31 Infobulletin - 4th Quarter 2013 (PDF - 1.25 MB)
16 Increase to the Annual Maximum Insurable Earnings
16 Pooling – Drug Insurance in Quebec 2014 Terms and Conditions
16 Pre-authorized Withdrawals

November

11 Reasonable and Customary Fees Applied to Paramedical Services
22 CyberClient’s New Look and New Online Registration Feature
22 Plan members can now choose a new way to transmit claims!

October

15 Coming Soon: Improved Disability Claims Process and Semi-Monthly Payment Frequency!
10 Update: Investigation of Suspected Fraud Involving Healthcare Clinics/Medical Suppliers

September

30 Infobulletin - 3rd Quarter 2013 (PDF - 988.5 kB)

August

2 Claims for Massage Therapy Services

July

15 The Importance of Correctly Reporting Salaries
12 Contribution Requirements for the Quebec General Prescription Drug Insurance Plan

June

30 Infobulletin - 2nd Quarter 2013 (PDF - 4.3 MB)
17 Manitoba Retail Sales Tax Increase
17 Payment Methods
12 IA Mobile now Available for Android Phones
7 Group Insurance Disability Satisfaction Survey

May

13 Client Satisfaction Project – Web@dmin and CyberClient Enhancements
13 Industrial Alliance’s Montreal Offices Earn “Healthy Enterprise” Certification

April

16 Regulation of Traditional Chinese Medicine and Acupuncture in Ontario

March

31 Infobulletin - 1st Quarter 2013 (PDF - 5.48 MB)
18 The Importance of Correctly Reporting Salaries
3 Introducing the IA Mobile App

February

12 Web@dmin Enhancements are on the Way!
12 The IA Mobile App is Coming Soon!
12 Continuous Improvement – New Forms
11 New Taxable Benefits and Employer Contribution Reports Available for Accidental Death and Dismemberment and Critical Illness

January

7 Infobulletin - 2013 Government Benefits (PDF - 277.77 kB)

December

31 Infobulletin - 4th Quarter 2012 (PDF - 3.88 MB)
11 Increase to the Annual Maximum Insurable Earnings
10 Online Booklet
11 Pooling – Drug Insurance in Quebec 2013 Terms and Conditions
11 The Importance of Correctly Reporting Salaries
3 Industrial Alliance is Part of the National Drug Pooling Program

November

12 Continued Improvement in Group Insurance
12 Reasonable and Customary Fees Applied to Paramedical Services

October

16 Investigation of Suspected Fraud Involving Healthcare Clinics and Providers
16 Contractual Changes for Improved Fraud Detection and Prevention

September

30 Infobulletin - 3rd Quarter 2012 (PDF - 1.33 MB)
17 Two New Ways to Quickly Access Forms!

August

13 Pre-authorized Withdrawals
13 Revision to Premium Payment Process
12 Express Life Claims Process

July

17 The Importance of Correctly Reporting Salaries
18 Contribution Requirements for the Quebec General Prescription Drug Insurance Plan
17 Update: Group Insurance Premiums Subject to Retail Sales Tax in Manitoba

June

30 Infobulletin - 2nd Quarter 2012 (PDF - 2.79 MB)
26 New Disability Guides
26 Group Insurance Contracts Subject to Retail Sales Tax in Manitoba
13 Group Insurance Plan Member Satisfaction Survey

April

25 Accidental Death and Dismemberment and Critical Illness Become Taxable Benefits
23 Private Insurance Drug Pooling Initiative
20 First choice for a second opinion
20 New Voluntary Retirement Savings Plan (VRSP)

March

31 Infobulletin - 1st Quarter 2012 (PDF - 1.03 MB)
17 Medical Second Opinion

February

16 The Importance of Correctly Reporting Salaries

January

19 Increase in Quebec sales tax (QST)
2 Infobulletin - 2012 Government Benefits (PDF - 202.68 kB)

December

31 Infobulletin - 4th Quarter 2011 (PDF - 3.88 MB)
19 Travel insurance: the F54-871A medical questionnaire should no longer be used
19 Increase to the Annual Maximum Insurable Earnings
19 Thank you for participating in the eContest!
19 Pooling – Drug Insurance in Quebec 2012 Terms and Conditions

November

16 Thirteenth eContest Winner
8 Life and Disability Claims Department new toll‐free fax number – Province of Quebec

October

20 Twelfth eContest Winner
17 The Importance of Correctly Reporting Salaries

September

30 Infobulletin - 3rd Quarter 2011 (PDF - 1.33 MB)
22 Eleventh eContest Winner

August

19 Tenth eContest Winner
19 New E-claims Service

July

17 Contribution Requirements for the Quebec General Prescription Drug Insurance Plan
18 Ninth eContest Winner

June

30 Infobulletin - 2nd Quarter 2011 (PDF - 2.79 MB)
28 Operations Resume at Canada Post
17 Eight eContest Winner
17 The Importance of Correctly Reporting Salaries
15 Update: Suspended Operations at Canada Post
8 Update: In the Event of a Postal Strike

May

18 Seventh eContest Winner
18 Early Billing
12 In the Event of a Postal Strike

April

25 Sixth eContest Winner
24 Updates to Online Guides

March

31 Infobulletin - 1st Quarter 2011 (PDF - 1.03 MB)
18 Fifth eContest Winner

February

18 Fourth eContest Winner
18 The Importance of Correctly Reporting Salaries
16 CyberClient 2.0

January

21 Third eContest Winner
21 Increase in Quebec sales tax (QST)
21 Transit: Individual Insurance that Takes Over When Group Insurance Plan Ends
7 Infobulletin - 2011 Government Benefits (PDF - 202.68 kB)