ROADSIDE ASSISTANCE

Is your car battery showing signs of weakness and refusing to start? No problem. We’ll boost it so you can get back on the road as soon as possible.

If you lock your keys in your car, we will try to unlock your doors. If your keys are lost or broken or if we cannot access the interior of your vehicle, we will reimburse up to $100 for the services of a locksmith. If the vehicle cannot be started, we’ll provide towing according to the terms of the Roadside Assistance Program.

In the event of a flat tire, our Roadside Assistance team will install your vehicle’s spare tire. If it is not in good condition or you do not have one, we will provide towing according to the terms of the Roadside Assistance Program.

We will extricate/winch vehicles that are stuck, provided they’re accessible by public roads. Additional charges apply if special equipment, more than one person or more than one truck are required.

If your vehicle breaks down, we will tow it, as needed, to a garage within 25 kilometres, or to the nearest garage if it is farther than 25 kilometres away.

If your vehicle breaks down, your trailer or tent trailer will also be towed if:

• it is less than 16 ft in length
• it is for personal use
• it is designed to transport small goods (open trailer) or is a tent trailer

Important: Additional fees may apply if your trailer is loaded.

With Roadside Assistance coverage, if you run out of gas, we will deliver 10 litres of gas free of charge, so you can get to the nearest service station.

Yet another good reason to add iA Auto and Home Roadside Assistance to your insurance policy!