Our current job postings

Accounts Receivable - CSR

  • Employer: iA American Warranty, L.P.
  • Office:
  • Location: ,
  • Job category: Not Evaluated (Job Family)
  • Job ID: JR10013599
  • Job type: Permanent Job Full time
  • Apply before: 2022-08-03


Join us at iA American! As our Accounts Receivable - Customer Service Rep you'll contact consumers to collect on past due accounts and maintain a book of business. If you're a customer service or sales professional who enjoys working with people over the phone, join us!

How we'll support you: we'll train you on our collections process and scripts. Our leadership team will offer coaching to exceed production goals.

Day in your life:

  • Maintain a book of business, making at least 150 calls per day and collecting at least $50,000 per month.
  • Update customer information in our systems (Forte, Five9 & Namely).
  • Your goals are tied to funds collected, call volume, and utilization.
  • You'll calculate discounts or account revisions for the collections.

We're Looking for People Who: have experience in phone sales or customer service. High school GED or diploma. You have a passion for the business. You'll obtain the MO MVESC Producer License. You're a positive, effective communicator, and organized!

We've got you covered!

  • Competitive Benefits (Medical, Dental, Vision, Short- and Long-Term Disability, 401K w/ match, PTO, and more!)
  • A Human Approach
  • Career Advancement
  • Professional Development Opportunities
  • Quality Working Conditions

About Us
iA American Warranty Group is a wholly-owned subsidiary of iA Financial Group, one of the largest insurance and wealth management groups in North America. In the last few years, iA American has been thoughtfully built by iA Financial Group through the acquisition of Innovative Aftermarket Systems (IAS), SouthwestRe, and Dealers Assurance Company (DAC). Our suite of products and services includes automotive protection packages, reinsurance options, dealer support, direct-to-consumer products, and in-house administration.

At iA, we invest,
in you.

Our employees are our best investment and we have much to offer them.

Company Overview


iA Financial Group is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 25,000 advisors who have chosen us for their insurance, savings, and wealth management.

With over $200 billion in assets and half a billion invested in technological innovation, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.

At iA, we’re invested in you.

Our commitment to Diversity and Inclusion

At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.

Please note that if you need help or assistance to make the recruitment process more accessible for you, please contact us here. Someone from our team will be happy to assist you.