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Director, Risk Management

  • Employer: iA American Warranty, L.P.
  • Office: 15920 Addison Rd
  • City: Addison
  • Province: Texas
  • Job category: Compliance Generalist/Multidiscipline
  • Job ID: JR10010028
  • Job type: Permanent Job Full time
  • Apply before: 2021-10-31

Company Overview

iA Financial Group is the fourth largest life and health insurance company in Canada and offers a wide range of products for all stages of life and to meet the needs of clients across its vast sales network. Founded in 1892, iA Financial Group’s stability and solidity make it an employer of choice that invests in its employees and their development over the long term.

With operations across Canada and in the United States, iA Financial Group and its over 5,000 employees work hard every day to offer the best service to over four million clients.


Invest in yourself. It happens here. We’re looking for a strategic leader that has a passion for audit. As the Director or Manager of Risk Management, you’ll serve iA American in 4 areas including risk management, audit oversight, financial statement analysis, and special projects.  You’re a big picture thinker who’ll continue to develop our risk management and audit programs. In addition, you’ll work closely with clients to ensure the adequacy and effectiveness of our internal controls. Our ideal candidate will work in Dallas, Austin, or Albuquerque. 


Risk Management – 40%

  • Oversees the design and application of a risk management framework for iA American Warranty Group (“Company” or “iAAWG”) respecting the iA Financial Group (“iA”) standards in accordance with the Company’s Enterprise Risk Management (“ERM”) Policy.

  • Fosters an integrated risk management approach through coordination with other functions (such as Internal Audit, IT Security, and Compliance) to engage stakeholders at all levels across business units to achieve input, buy-in, and alignment on methodology and approach.

  • Performs independent testing and monitoring of key compliance-related requirements and controls.

  • Develops IAAWG risk dashboard reporting in conjunction with Chief Underwriting and Risk Officer to provide on-demand oversight of enterprise risks.

  • Advises iAAWG Risk Management Officer and process owners regarding risk management issues in the division and supports Audit Committee reporting regarding ERM.

  • Raises awareness and ensures training of employees of iAAWG in risk management matters and 3 Lines of Defense Model, particularly those engaged in high-risk activities.

  • Reports to the iAAWG Risk Management Officer of any tolerance excess in a timely manner.

Audit Oversight – 40%

  • Oversees processes to ensure compliance with affiliated insurance company reporting and funding policies, which may include personal and/or staff examination of client records, reports, operating practices, and related documentation.

  • Oversees completion of audit program and documentation of audit tests and findings.

  • Coordinates with iA Internal Audit department in monitoring of recommendation implementation and timely completion of deliverables.

  • Communicates audit findings and discusses audit findings with client.

  • Periodically updates audit programs and audit questionnaire, with staff support.

  • Maintains professional and technical knowledge by attending IIA workshops, meetings, and reviewing professional publications.

Financial Statement Analysis – 15%

  • Periodically assesses the quality of clients’ financial statements.

  • Analyzes the financial statements by calculating various ratios related to profitability, liquidity, debt load, and stockholders’ equity.

  • Ensures ratio analysis for each client is recorded in a financial analysis spreadsheet.

  • Assesses client profitability and risk in consultation with staff and management team.

  • Reviews results of the analysis with DAC management.

  • Reviews problem areas with the client and follows-up for resolution.

Special Projects – 5%

  • As assigned by management and, with approval, as recommended by the incumbent.


  • Bachelor’s Degree in business administration or related area; Master’s Degree desirable.

  • At least five to ten years of risk management or progressive audit work experience, including at least three to five years of people and project management experience.

  • Audit-related certification such as CIA or CISA preferred.

  • Experience within the service contract or insurance industry with knowledge of the related regulatory environment is a strong plus.


  • Knowledge of contract liability insurance business and clients’ business processes in order to understand the risks involved.

  • Knowledge of company products or ability to quickly learn.

  • Strong business acumen; including a strong management mindset and understanding of important business issues and functions.

  • Ability to inspire, guide, motivate and serve as a role model to others, in both direct and indirect management settings.

  • High level of emotional intelligence; self-awareness, self-control, motivation, empathy and social skills.

  • Ability to build good working relationships with people in every level of the organization.

  • Strong understanding of the needs of various stakeholders and ability to communicate accordingly.

  • Active listener and excellent communicator.

  • Ability to work independently as well as function effectively as a team player and leader.

  • Ability to think “big picture” and proactively address anticipated issues.

  • Superior research, analysis, and problem-solving skills, including the ability to bring people together to solve difficult problems.

  • Ability to perform under pressure, shift priorities as business needs require, and manage multiple projects well.

  • Ability to lead and support change, both procedural and organizational.

  • Strong familiarity with productivity tools such as Microsoft Office Suite.

What We Offer

  • Competitive Benefits

  • A Human Approach

  • Career Advancement

  • Professional Development Opportunities

  • Quality Working Conditions

About US

iA American is a wholly owned subsidiary of iA Financial Group, one of the largest insurance and wealth management groups in North America. In the last few years, iA American has been thoughtfully built by iA Financial Group through the acquisition of Innovative Aftermarket Systems (IAS), SouthwestRe, and Dealers Assurance Company (DAC). Our suite of products and services includes automotive protection packages, reinsurance options, dealer support, direct-to-consumer products, and in-house administration.

Working at iA Financial Group

We consider our employees to be our most important investment and we have a lot to offer them. Find out more about iA.

Our Commitment

iA Financial Group is committed to having an equal access employment program and welcomes applications from women, visible minorities, Aboriginal peoples and disabled persons. Any use of the masculine form is to simplify the text and includes the feminine form.

Also, we are committed to fostering a workplace that promotes diversity and inclusion. We can provide accommodation in our recruitment and selection processes to applicants with disabilities where required. Please contact your Recruiter, or send an email to