How to avoid reimbursement delays for plan members

Fall often brings a surge in group insurance claims, which can lead to longer-than-usual processing times.

By submitting their claims as early as possible, plan members will see their claims processed more quickly and avoid long delays before receiving their reimbursements.

Whether it’s for their medical, vision and dental expenses or health spending account (HSA), plan members can submit 100% of their claims online in just a few clicks using My Client Space or iA Mobile. Benefits include:

Instant access to claims status Easy submission of receipt photos when requested No paper forms to fill out You can avoid reimbursement delays for your plan members by sending them this information sheet or email. If you have any questions, please contact your advisor or your iA Financial Group Account Executive.