COVID-19: staying informed at all times
Since the beginning of fall, some Canadian provinces are seeing the number of COVID-19 cases rise or stay high. We wish to remind you that iA Financial Group remains fully operational and that we have set up various tools to enable you and your members to easily access the information you need in this peculiar context.
We remain committed to keeping you informed about the impacts of the pandemic on group insurance plans, and about any additional measures that could be implemented as the situation evolves.
The documents are up to date with the current state of things. Don’t hesitate to consult them:
- Frequently asked questions dedicated to plan members (details on travel, medical, drug and disability insurance coverage)
- Frequently asked questions dedicated to you, the plan administrators (clarification on renewal, payment of premiums, coverage for laid-off employees, etc.)
Finally, you can also visit our page dedicated to COVID-19 on ia.ca.
We are here for you
We remind you that iA Financial Group has taken all the necessary measures to provide the same quality of service that you expect, including teleworking across all employees.
Therefore, all our service centres remain open and our agents are available online and by phone during our normal business hours.
We reiterate our commitment to serving you. Take care of yourself and your loved ones during these difficult times.