COVID-19: Exceptional measures for the administration of group insurance plans

iA Financial Group is committed to listening to its clients and wishes to reiterate its support to you during the COVID-19 pandemic.

Therefore, we invite you to consult the FAQ dedicated to you. It contains, among other things, details on the administration of the plan (renewal, payment of premiums, coverage for laid-off employees, etc.) for which certain rules have been relaxed in the current context. Check it regularly by using the button below to ensure that you get the most up-to-date version.

We would like to take this opportunity to remind you that a frequently asked questions document is also available for plan members who would like more information on travel insurance, medical, drug and disability coverage. It is accessible, at all time, from the COVID-19 page on ia.ca.

Payments of premiums: a reliable and safe method

Under the current circumstances, we strongly recommend that you use pre-authorized debit for the payment of your premiums to limit paper processing. To use this payment method, simply complete the Policyholder pre-authorized debit agreement (F54-863A) form and return it at groupinsurance@ia.ca.

If you have any questions, please contact your advisor or your iA Financial Group Account Executive.