We are facilitating access to paramedical care by no longer requiring medical referrals

Governments and medical associations are working to reduce the administrative burden on physicians. In support of these efforts, and in line with industry practice, we will no longer require medical referrals from our group insurance clients for access to paramedical care and services as of July 1, 2024.

At iA Financial Group, we put people first. Adapting the way we do business reflects our commitment to supporting the overall wellbeing of group insurance plan members and their dependents.

Benefits for plan members

• Simplified access to paramedical care, services or treatments
• Faster processing of claims submitted in My Client Space and iA Mobile
• Enhanced experience
• Time savings

Updating contracts that include the medical referrals clause

This change will apply to existing contracts that include the medical referrals clause from September 1, 2024. We will then update the group insurance contract at the next renewal date.

Please note that affected plan administrators have already received a detailed communication to this effect.

Quebec government bill

With the Quebec government's announcement that it intends to table a bill to eliminate the requirement of a medical referral for reimbursement of medical care, services and equipment, we will continue to monitor any developments, as well as the CLHIA's willingness to work closely with the Ministère de la Santé et des Services sociaux to discuss the details and implementation of the announced direction.

As the bill has not yet been tabled and we only know the high-level orientations, we will clarify our position once we know all the details.

If you have any questions, please contact your advisor or your iA Financial Group Account Executive.