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Mental Health Coaching: a service to help your plan members better manage their stress and anxiety

News Release

The second wave of the COVID-19 pandemic affecting several provinces in Canada, combined with health measures enforced by governments or public health authorities, is having a negative impact on the mental health of the population. Indeed, various surveys1 published in recent weeks indicate an upward trend in stress and anxiety levels among a large majority of Canadians.

We can help your plan members get through this difficult time with the Mental Health Coaching service. This service, offered free of charge until July 31, 20212, is included in our Well-Balanced® health and wellness offer and is available under some conditions to all our groups with a health insurance plan at iA Financial Group2.

Confidential personalized service, online and by phone for depression, stress and anxiety
Through this service, plan members have access to online tools as well as personalized coaching by telephone with health professionals (nurses, social workers, psychologists, etc.) to help them better manage their mental health conditions by following a personalized action plan.

The fact that many plan members have already used this service in the recent months shows that it meets a real need in these challenging times.

You can send your plan members this leaflet to let them know about these services.

Important : first make sure that your group meets the following eligibility criteria:

  • Your group has a health insurance plan at iA Financial Group
  • iA Financial Group manages the in-force (your plan members’ data is stored in our systems);
  • Your plan members have access to My Client Space

If you have any questions about our health and wellness offer, please contact your iA Financial Group Account Executive.


1 Sources :
https://www.camh.ca/en/health-info/mental-health-and-covid-19/covid-19-national-survey
https://www.conferenceboard.ca/e-library/abstract.aspx?did=10751
https://www.ordrepsy.qc.ca/sondagecovid19 (in French)


2 The Mental Health Coaching service is offered free of charge until July 31, 2021, and is integrated in the Health Navigation Platform. The Health Navigation Platform is available at no cost to groups with a health insurance plan at iA Financial Group and that meet the following eligibility criteria: plan member data is stored in iA Financial Group’s systems (we manage the in-force) AND plan members have access to My Client Space. Access to the Health Navigation Platform is required to benefit from the Mental Health Coaching service.