Symbiosis: a coordinated approach to your employee benefits
Why choose the Symbiosis program?
Symbiosis is an integrated solution that combines group insurance and retirement savings plans to streamline administration, optimize costs and support your employees’ total wellbeing.
- An integrated group insurance and retirement savings solution
- Streamlined plan administration for your organization
- Structured support for your organization, from plan implementation to plan evolution
- A consistent experience for plan members
The distinctive advantages of Symbiosis
An Elite service for the seamless management of your group insurance and retirement savings plans.
- Take advantage of a single point of contact to streamline your interactions with iA
- Greater and more frequent access to iA’s full range of services, including:
- A team of education specialists with expertise in both group insurance and retirement savings
- Information sessions and personalized webinars targeting total wellbeing and providing an overview of employee benefits
- Consolidated specialist-designed promotion and communication strategies
- Personalized advisory services to improve financial wellbeing
Streamlined administration, freeing up more time for you to focus on your business priorities.
- Access to a data exchange solution
- Access to flexible plan management tools
- Governance meetings and consolidated reports: total plan monitoring
- Implementation process that includes roadmaps, meetings and unified communications
Digital tools to optimize the use of group plans.
- Simplified daily plan administration since both plans are bundled in the same location
- Self-serve tool for plan sponsors and administrators:
- My Client Space (secure website with single sign-on)
- Digital tools for your employees:
- My Client Space (secure website with single sign-on)
- iA Mobile app (single sign-on)
- Educational website
- Prevention tools to support total wellbeing
- Consolidated tools to show your teams the value and scope of your group plan benefits
Financial benefits to help you implement, adapt and maximize your group insurance and retirement savings plans.
- Access to a transition allowance for new business
- Access to the Symbiosis allowance, which can be used, for example, to finance costs related to education, transition (e.g., xConnect), annual meetings and reports1
1 Eligible expenses may be modified or reduced at any time in accordance with applicable provincial legislation and regulations.
Exclusive privileges for organizations and their employees
| Group Insurance | Group retirement savings | Symbiosis | |
|---|---|---|---|
| Single point of contact |
Available based on
the size of the plan |
Available based on
the assets held in the plan |
Everyone
|
| Education specialists |
Available based on
the size of the plan |
Available based on
the assets held in the plan |
Everyone
|
| Personalized financial wellness advisory services |
N/A
|
Everyone
|
Everyone
|
| Marketing and communication specialists |
Available based on
the size of the plan |
Available based on
the assets held in the plan |
Everyone
|
| Group implementation specialist |
Everyone
|
Available based on
the assets held in the plan |
Everyone
|
| Governance meetings and consolidated reports |
Available based on
the size of the plan |
Available based on
the assets held in the plan |
Everyone
|
| Data sharing solution (xConnect) |
Available based on
the size of the plan |
Available based on
the assets held in the plan |
Everyone1
|
| Self-serve tool for plan sponsors and administrators: My Client Space |
Everyone
|
Everyone
|
Everyone
(Single sign-on) |
| Digital tools for members: My Client Space, iA Mobile, educational website, total wellbeing tools |
Everyone
|
Everyone
|
Everyone
(Single sign-on) |
| Transition allowance for new business |
Available based on
the size of the plan |
Available based on
the assets held in the plan |
Everyone
|
| Symbiosis allowance |
N/A
|
N/A
|
Everyone
|
Elite Service: For a top-tier experience
- Complete offer that can be tailored to both your group insurance and retirement savings needs
- Features and services adapted to your plans
- A unified, rich and consistent experience for your employees
- Personalized advisory services to improve your employees’ financial wellbeing
A website and mobile app to manage your group insurance and retirement savings plans
My Client Space
- Single sign-on: access to all group insurance and retirement savings content with just one username and password
- A digital environment designed for all kinds of devices
- Access to direct deposit settings
- Claim submission, contribution management and a host of other transactions
- Easy-to-find information on claim processing, insurance coverage and retirement savings
- Drug reimbursement estimates, pharmacy locator and personalized solutions
The iA Mobile app
A tool designed to optimize the user experience and streamline online transactions, for group insurance as well as retirement savings. It shares most of the features of My Client Space.
- Single sign-on
The Symbiosis program is offered to companies with a minimum of 100 employees.
iA Financial Group reserves the right to modify, suspend or terminate the Symbiosis program without notice.