BC Dealer Guides and Information

iA Dealer Services and Industrial Alliance (iA) are dedicated to working with and educating our dealer partners on our creditor products, policies and procedures. Having this up-to-date information accessible online means having answers to your clients’ questions that much faster.

If you have any questions regarding the information provided in the links below or would like any additional information about our products and services, please contact your iA Dealer Services Consultant directly or the iA Dealer Services BC Regional Office at 604-882-8220.

If your customer is unsure as to whether they are eligible for coverage, or have any questions regarding coverage limitations or exclusions, please have them contact iA’s Eligibility Support line at 1-800-761-4655.

* Please note that the Operations Manual and Product Guides are for Dealer use only. The Pre-existing Condition Handout, however, can be printed and distributed to your customers.