Supplier Centre

iA Financial Group is growing in leaps and bounds and works with only the best of the best! If you have provided goods or services to an entity in the group, here is the information you will need to produce and send us an invoice, as well as the details on our payment procedures.

Did you know?

iA Financial Group processes electronic payments (credit card or direct deposit) on a daily basis, but issues cheques only twice a week.

General informations

When you submit an invoice to one of the entities in the group, avoid rejection or processing delays by ensuring that the invoice includes the following information:

iA Financial Group information

  • Name of the group entity to which the goods or services were supplied and which will make the payment (exact entity name required)
  • Full name of the person who requested the goods or services (your contact person)
  • Delivery address of the goods or services, if applicable

Supplier information

  • Your name and address
  • Invoice number
  • Purchase order number, if applicable
  • Invoice date
  • Your GST/HST and PST registration numbers if you include taxes on the invoice

Information on goods or services

  • Details on the goods or services supplied, or any other relevant reference information (contract number, client number, etc.)
  • Invoice subtotal before taxes, tax breakdown and total including taxes
  • Invoice currency

iA Financial Group’s regular payment terms are 60 days, unless discounted terms have been negotiated. The due date is calculated based on the later of the following dates:

a) Date of receipt of a valid invoice
b) Date of receipt of the goods or services

iA Financial Group prefers paying its business partners electronically, either by:

  1. Virtual credit card with US Bank’s Payment Plus program (payment upon receipt)
  2. Direct deposit*
*A void personalized cheque or equivalent proof from your financial institution is required.

Fill out the supplier file creation/modification request form

These payment methods are part of our sustainable development strategy.

A detailed remittance advice is automatically emailed to the supplier each time a payment is made.

The following iA Financial Group entities use the centralized invoice payment service:

  • Felcom Data Services (Québec) Inc.
  • Forstrong Global Asset Management Inc.
  • iA Advantages Insurance Firm Inc.
  • iA Financial Corporation Inc.
  • Industrial Alliance Auto and Home Insurance Inc.
  • Industrial Alliance Insurance and Financial Services Inc.
  • Industrial Alliance Trust Inc.
  • Industrial Alliance Pacific General Insurance Corporation
  • iA Private Wealth Inc.
  • Investia Financial Services Inc.
  • Michel Rhéaume et Associés ltée (MRA)
  • iA Clarington Investments Inc.
  • Prysm General Insurance Inc.
  • Sal Marketing Inc.
  • 8689784 Canada Inc. (Jovian Capital Corporation)

Note: Invoices must be sent in the exact name of the entity or in the names accepted by the Registraire des entreprises du Québec.

Invoices without a purchase order

Sending method

iA Financial Group asks all its business partners to submit invoices using the following method: 

By email

Invoices must be sent by email to your contact person.

Invoices with a purchase order

Sending method

By email

Invoices must be sent by email to

Additional information

To make it easier to process invoices, please follow the instructions below:

  • The subject line must contain the word Invoice and the purchase order number in the following format: Invoice_PO_iAPURXXXXX
  • Attach only one invoice per email

Contact us

If you have any questions, please contact the Accounts Payable Department.

ext. 107900