Our current job postings

Quality Control Specialist

  • Employer: iA American Warranty, L.P.
  • Office:
  • Location: ,
  • Job category: Not Evaluated (Job Family)
  • Job ID: JR10014039
  • Job type: Permanent Job Full time

Description

Are you a passionate administrative and customer service professional, looking for a new career? Check out our Quality Control Specialist role!

Your focus:

  • Quality Control - 65%: you'll review contracts (auto warranties) for accuracy. These contracts have been sold to our customers through auto dealerships. You'll process the contracts in our system.
  • Customer service - 20%: assist with calls supporting the customer service team, as needed. You'll also be the point of contact for auto dealership employees calling in with questions related to the contracts.
  • Collections - 10%: you'll follow up on any past due contracts.

Who you are: interested in business and have at least two years of office experience with a high school diploma or GED!

We'll support you with:

  • Competitive Benefits (Medical, Dental, Vision, Short- and Long-Term Disability, 401K w/ match, PTO, and more!)
  • A Human Approach
  • Career Advancement
  • Professional Development Opportunities
  • Quality Working Conditions

About Us

iA American is a wholly owned subsidiary of iA Financial Group, one of the largest insurance and wealth management groups in North America. In the last few years, iA American has been thoughtfully built by iA Financial Group through the acquisition of Innovative Aftermarket Systems (IAS), SouthwestRe, and Dealers Assurance Company (DAC). Our suite of products and services includes automotive protection packages, reinsurance options, dealer support, direct-to-consumer products, and in-house administration.

iA Financial Group is the fourth largest life and health insurance company in Canada and offers a wide range of products for all stages of life and to meet the needs of clients across its vast sales network. Founded in 1892, iA Financial Group’s stability and solidity make it an employer of choice that invests in its employees and their development over the long term.


At iA, we invest,
in you.

Our employees are our best investment and we have much to offer them.


Company Overview

About

iA Financial Group is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 25,000 advisors who have chosen us for their insurance, savings, and wealth management.

With over $200 billion in assets and half a billion invested in technological innovation, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.

At iA, we’re invested in you.

Our commitment to Diversity and Inclusion

At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.

Please note that if you need help or assistance to make the recruitment process more accessible for you, please contact us here. Someone from our team will be happy to assist you.