Our current job postings

Technicien(ne) généraliste en ressources humaines

  • Employer: iA Financial Group
  • Office: 26 Wellington Street East
  • Location: Toronto, Ontario
  • Job category: Customer Service and Administrative Support
  • Job ID: JR10013595
  • Job type: Permanent Job Full time
  • Apply before: 2022-06-07



Are you looking to experience and help others experience an unparalleled client experience? Are you recognized for your discipline, ability to adapt and inquisitiveness? If so, iA Financial Group’s Human Resources Employee Contact Centre has the position for you!

Given the current situation, please note that this position will be a telework position for an indeterminate period.

As an HR Customer Service Agent, you will be part of an energetic team that is responsible for:

  • Answering questions from employees and managers regarding human resources by email, phone or in person

  • Supporting our employees and partners across Canada with respect to the various administrative steps regarding events affecting their lives

  • Providing support regarding the various HR policies

  • Providing clear explanations regarding payroll, compensation, and benefits

You have:

  • A passion for customer service

  • A desire to learn, discipline at work

  • Excellent English and French

  • An ability to work with several technological tools

  • Knowledge of Workday (asset)

Here is what we offer you:

  • Amazing co-workers

  • A fun work environment

  • A continuously improving work environment

  • The possibility of telework

  • Competitive benefits

  • And much more!

Apply now!


At iA, we invest,
in you.

Our employees are our best investment and we have much to offer them.

Company Overview


iA Financial Group is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 25,000 advisors who have chosen us for their insurance, savings, and wealth management.

With over $200 billion in assets and half a billion invested in technological innovation, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.

At iA, we’re invested in you.

Our commitment to Diversity and Inclusion

At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.

Please note that if you need help or assistance to make the recruitment process more accessible for you, please contact us here. Someone from our team will be happy to assist you.