Our current job postings


  • Employer: iA Financial Group
  • Office: 2200 McGill College Avenue
  • Location: Montreal, Quebec
  • Other Possible Location(s): Québec, Quebec; Toronto, Ontario
  • Job category: Customer Service and Administrative Support
  • Job ID: JR10011864
  • Job type: Permanent Job Full time
  • Apply before: 2022-07-01


Your job will be to:

  • Process transactions received from customers and use the systems and tools in place;
  • Communicate with internal customers and partners to collect missing information;
  • Maintain a high level of productivity and precision;
  • Respect deadlines as well as policies, rules and legislation;
  • Review the transactions of your peers;
  • Provide high-level customer service (requests received and follow-ups required);
  • Analyze requests and work in collaboration with the specialist for complex requests;
  • Participate in carrying out tax tasks;
  • Participate in the DMS (Daily Management System);
  • Identify problems and propose viable solutions to improvement ideas through the various LEAN tools;
  • Contribute to creating and maintaining a positive environment where all team members can learn, share knowledge and collaborate.

Required profile :

  • College or university degree in administration, or any other related field;
  • French (an asset);
  • Experience in the financial field ;
  • Good knowledge of Excel (Office Suite) ;
  • Ease of communication;
  • Ability to make decisions and good management of priorities;
  • Autonomy;
  • Team player;
  • Curiosity and desire to learn.

At iA, we invest,
in you.

Our employees are our best investment and we have much to offer them.

Company Overview


iA Financial Group is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 25,000 advisors who have chosen us for their insurance, savings, and wealth management.

With over $200 billion in assets and half a billion invested in technological innovation, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.

At iA, we’re invested in you.

Our commitment to Diversity and Inclusion

At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.

Please note that if you need help or assistance to make the recruitment process more accessible for you, please contact us here. Someone from our team will be happy to assist you.