Our current job postings

Winter Co-op Student, Bilingual Customer Service

  • Employer: iA Financial Group
  • Office: 522, University Avenue
  • City: Toronto
  • Province: Ontario
  • Job category: Internships and Student Employment
  • Job ID: JR10010903
  • Job type: Student Job Full time
  • Apply before: 2021-12-16

Description

*Due to the current situation, please note that this position will start as an indeterminate teleworker. 

 

Are you passionate about customer service and want to work in a dynamic company? Are you bilingual and strive to have the customer at the center of your priorities? Look no further, we want to meet you! 

We have bilingual customer service agent positions for you, with no solicitation or sales to make! You'll be part of a great team, in addition to having access to a coach and a trainer.

This is a winter term position that will begin January 4th and finish April 29th.   

 

In this student position you will:

  • Offer the best bilingual customer service by phone and email to our clients and representatives on insurance products and financial services. 
  • Find solutions to complex cases 
  • Make changes and process transactions in client files 

 

We offer you  

  • Great colleagues to ensure you have fun while you work 
  • The possibility of teleworking
  • Hourly schedule of 37.5 hours per week varying between 8:00 am and 8:00 pm Monday to Friday. 
  • Competitive benefits, and much more! 

 

Required profile 

  • Excellent interpersonal skills 
  • Outstanding ability to communicate in French and English 
  • Good stress management 
  • Ease to work with a computer and different softwares 

 

 

We care about our employees and we want to keep strong talent! Apply now and you too will be able to engage in a great customer experience


At iA, we invest,
in you.

Our employees are our best investment and we have much to offer them.


Company Overview

About

iA Financial Group is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 25,000 advisors who have chosen us for their insurance, savings, and wealth management.

With over $200 billion in assets and half a billion invested in technological innovation, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.

At iA, we’re invested in you.

Our commitment to Diversity and Inclusion

At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.

Please note that if you need help or assistance to make the recruitment process more accessible for you, please contact us here. Someone from our team will be happy to assist you.