Potholes: Four steps to minimize the costs of damage

1. Drive over a pothole as slowly as possible

Sometimes you just can’t avoid running over a pothole. What you can do is slow down and release the brakes just before impact. This technique will limit the damage that can lead to mechanical failure, reducing the consequences of the impact, and will help to avoid injuring yourself and your passengers.

Before continuing on your way, stop when and where appropriate to inspect the damage. Take pictures of the pothole and any damage to your vehicle. Does it look serious? Don’t hesitate to contact roadside assistance if you have it.

2. Consider taking legal action for major damage

Get a quote from your mechanic detailing the repairs required (and their total cost). You’ll need this document if you intend to take legal action against the municipality where the accident occurred or your provincial ministry of transportation. You’ll have to prove their responsibility and their negligence in maintaining the road in question.

You should know, however, that these bodies are protected by certain provisions of the law. They can’t be held responsible for damage caused by road conditions to a vehicle’s tires or suspension system.

More extensive damage, on the other hand, such as to the chassis or steering, could be admissible in court. The burden of proof lies with the driver, who will have to follow the legal proceedings to a T. You’ll want to start the process as soon as possible and try to stay patient throughout.

3. File a claim with your insurer

If you’re covered for “all risks” or “collision and upset” under your policy, consider filing a claim with your insurer. Though, before you do, you’d better check the deductible you’ll have to take on.

4. Alert others and turn the page

To prevent the same bad luck from befalling another driver, do a good deed and report the pothole. Visit the city’s website and fill in the online form.

For example, the cities of Montreal and Toronto each have a dedicated website for reporting potholes and preventing the damage they can cause. Future motorists will thank you when the paver comes by.

Remember, to avoid nasty surprises on the road, you need to always pay attention. Drive safely!