Change my address
Please select all product types for which you wish to change your contact information.
Auto or Home Insurance
Use our online form
Submit your new contact information to us online.
Contact our customer service
We’ll be happy to update your information.
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Business hours
Monday to Friday: 8:00 a.m. to 8:00 p.m.
Saturday: 8:30 a.m. to 4:00 p.m. -
Telephone
Toll-free 1 877 700-7778
Life, Personal Accident, Critical Illness or Disability Insurance
Connect to My Client Space
Change your contact information online from your secure client space.
Contact your advisor
Your advisor can update the information in your file.
You can find his or her name and telephone number on your insurance contract or by connecting to My Client Space.
Contact our customer service
We’ll be happy to help you update your information.
Group Insurance
Notify your employer or plan administrator
Your employer or plan administrator will provide us with your new information or will let you know what to do to make the change.
Special Markets Solutions
If you have a group policy under the Special Markets Solutions division, you can request a change of address using the following methods:
- 1- Complete and send in a change of address request form.
- 2- Contact our client service team at solutions@ia.ca or call 1-800-266-5667. A client service specialist will process your request as soon as possible.
Savings and Retirement, obtained through an Advisor
Connect to My Client Space
Change your contact information online from your secure client space.
Contact your advisor
Your advisor can update the information in your file.
You can find his or her name and telephone number on your semi-annual statement or by connecting to My Client Space.
Contact our customer service
We’ll be happy to help you update your information.
Savings and Retirement, obtained through an Employer
Connect to My Client Space
Change your contact information online from your secure client space.
Contact our customer service
We’ll be happy to help you update your information.
Notify your employer or plan administrator
Your employer or plan sponsor will provide us with your new information.
Mortgage
Connect to My Client Space
Change your contact information online from your secure client space.
Contact our customer service
We’ll be happy to help you update your information.
RRSP, RESP or Investment Loan
Connect to My Client Space
Change your contact information online from your secure client space.
Contact your advisor
Your advisor can update the information in your file.
You can find his or her name and telephone number on your semi-annual statement or by connecting to My Client Space.
Contact our customer service
We’ll be happy to help you update your information.
Car Loan, obtained through a dealer
Contact our customer service
We’ll be happy to help you update your information.