Our current job postings

General Human Resources Technician

  • Employer: iA Financial Group
  • Office: 1080, Grande Allee West
  • Location: Québec, Quebec
  • Job category: Customer Service and Administrative Support
  • Job ID: JR10018988
  • Job type: Permanent Job
  • Apply before: 2023-12-08


Hybrid Remote (telework with only once/month at our office)/ Toronto/ Permanent

Do you want to experience and allow others to experience an unparalleled client experience? Are you known for your discipline, ability to adapt and extreme curiosity? If so, iA Financial Group’s Human Resources employee contact centre has a position for you!

As an HR customer service agent, you will be part of a dynamic team which is tasked with:

  • Answering various employee or manager human-resources-related questions

  • Providing support to employees and partners across Canada for the administrative steps concerning life events

  • Providing support in respect of the various HR policies

  • Providing clear explanations regarding pay, compensation and benefits

Do you have:

  • A passion for customer service?

  • A desire to lean and discipline?

  • Advanced knowledge of English and French?

  • An ability to work comfortably with various technological tools?

  • Knowledge of Workday? (asset)

We offer the following:

  • Excellent co-workers and a great work environment

  • A continuously improving work environment

Apply Now!

At iA, we invest,
in you.

Our employees are our best investment and we have much to offer them.

Company Overview


iA Financial Group is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 50,000 advisors who have chosen us for their insurance, savings, and wealth management.

With over $200 billion in assets and half a billion invested in technological innovation, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.

At iA, we’re invested in you.

Our commitment to Diversity and Inclusion

At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.

Please note that if you need help or assistance to make the recruitment process more accessible for you, please contact us here. Someone from our team will be happy to assist you.