Our current job postings

Financial Advisor (French/English)

  • Employer: iA Financial Group
  • Office: 26, Wellington Avenue East 7th floor
  • Location: Toronto, Ontario
  • Job category: Customer Service and Administrative Support
  • Job ID: JR10013850
  • Job type: Permanent Job Full time
  • Apply before: 2022-07-25


Reporting to the Manager of Operations & Sales Support, the Financial Advisor will have the opportunity to gain experience in wealth management. The ideal candidate will be highly motivated and have an interest in progressing to independent Advisor, or other internal roles and career opportunities. This role requires the incumbent to be fluent in English and French.

Major accountabilities include:

  • Providing knowledgeable and accurate service to clients

  • Ensuring client information is accurate and up to date

  • Completing Know Your Client (KYC) updates, opening new accounts

  • Making investment recommendations, rebalancing portfolios

  • Entering client trades (purchases, switches, redemptions)

  • Following up with clients on missing documentation required

  • Maintaining client files and information on the appropriate systems

  • Ensuring all client interaction is accurately documented

  • Responding to client inquiries in a timely, responsive manner and reassign inquires where appropriate

  • Resolving issues and effecting client transactions expeditiously and accurately, and escalating issues to manager when appropriate

  • Understanding the required documentation for all client account types

  • Daily/weekly/monthly reporting to management

  • Ensuring compliance of team policies and procedures

  • Reviewing and reducing all restricted accounts

  • Identifying opportunities to deepen relationships within the existing client base (i.e. referrals, consolidation of assets, insurance, etc.)

  • Acting as resource to internal partners and independent advisors

  • Remaining up to date with all the regulatory rules and trading activities as they relate to client accounts


  • 1 to 2 years’ experience in a similar role

  • Excellent communication skills, written and verbal

  • Pleasant telephone manner and an ability to keep client conversations on track

  • Knowledge of financial instruments including mutual funds, ETFs, GICs, asset allocation.

  • Strong organizational skills

  • Ability to take initiative and work independently

  • Ability to meet deadlines and targets

  • Understanding of industry and firm compliance regulations

Education and Accreditations

  • Applicants must have a valid IFIC or CSC course or commit to obtaining one within 6 months on the role.

  • Bilingual [French] preferred

  • LLQP required within first 12 months of employment.

  • Completion of other courses as determined by Management

At iA, we invest,
in you.

Our employees are our best investment and we have much to offer them.

Company Overview


iA Financial Group is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 25,000 advisors who have chosen us for their insurance, savings, and wealth management.

With over $200 billion in assets and half a billion invested in technological innovation, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.

At iA, we’re invested in you.

Our commitment to Diversity and Inclusion

At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.

Please note that if you need help or assistance to make the recruitment process more accessible for you, please contact us here. Someone from our team will be happy to assist you.